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Capistrano Mazda
San Juan Capistrano, CA
1,320 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,320 reviews
July 08, 2020
Service appointment experience Considering the Covid19 situation, the team scheduled and handled my scheduled service appointment well... Social distancing was well planned etc., (L Considering the Covid19 situation, the team scheduled and handled my scheduled service appointment well... Social distancing was well planned etc., (Loved the music being shared throughout). Thank you More
by johnsobczak1
Verified CustomerEmployees Worked With
July 08, 2020
Forouz was very nice and helpful with no pressure buy. She went out of her way to sent emails on how to use some features on the car we purchased. thank you! She went out of her way to sent emails on how to use some features on the car we purchased. thank you! More
by karinalova
July 08, 2020
Pleasnt and professional The management of the dealership is totally professional. The staff reflect the attitude of their leaders. Sales associates are pleasant and caring . The management of the dealership is totally professional. The staff reflect the attitude of their leaders. Sales associates are pleasant and caring . No haggling, no negative comments about brands or dealerships. Just good people More
by joe_mcmyler
July 08, 2020
Needed to do eckbond I arrived and I was taken care Needed to do eckbond I arrived and I was taken care immediately. They order a Lyft for me to go back home and as soon the car was ready they called Needed to do eckbond I arrived and I was taken care immediately. They order a Lyft for me to go back home and as soon the car was ready they called me and ordered a Lyft to take me to the dealer to pick up my car. More
by merquiaga1
Employees Worked With
Paige Salmon
July 08, 2020
Helpful, kept me informed. Ready when needed. Our service rep kept us informed and let us know additional recommended work and costs. Very helpful. Car was ready sooner than expected even with add Our service rep kept us informed and let us know additional recommended work and costs. Very helpful. Car was ready sooner than expected even with additional work on top of the 60,000 mile service. More
by LESLIEBEAU777
Employees Worked With
Alex Hernandez
July 07, 2020
Great Very educated about the features of the car. Very patient Checked in with us for a service appointment. Had the car ready and speedy service on purch Very educated about the features of the car. Very patient Checked in with us for a service appointment. Had the car ready and speedy service on purchase. More
by mel7
July 06, 2020
Exceptional Customer Experience! This is the 2nd Mazda I have gotten from Capistrano Mazda and I will never go anywhere else! Tom and Marcin created an exceptional customer buying ex This is the 2nd Mazda I have gotten from Capistrano Mazda and I will never go anywhere else! Tom and Marcin created an exceptional customer buying experience for my family and I! They went above and beyond to get the car I wanted. If you are on the market for a Mazda YOU have to go see Tom and Marcin! More
by Genamonroy
July 03, 2020
Great friendly service I enjoying going in to the mazda dealership to get my car serviced the staff there is always so friendly and nice. Every time I go in I make sure I se I enjoying going in to the mazda dealership to get my car serviced the staff there is always so friendly and nice. Every time I go in I make sure I set up an appointment with Cyrena, she is so helpful and always makes sure to explain what my car needs before any work gets done. More
by alas.eridan
Employees Worked With
July 03, 2020
Outstanding Service Cyrena Morena took car of us when we had a serious problem with our CX-5. A courtesy car was provided for as long as needed and the communication with Cyrena Morena took car of us when we had a serious problem with our CX-5. A courtesy car was provided for as long as needed and the communication with service was the best. I can't say enough other than 5 Star all the way More
by Bob
July 02, 2020
Always a pleasure to have my car serviced there. I do wish a courtesy car was available as I travel up from Fallbrook then go to my sons house to watch the grandkids Uber was offered but this does leave wish a courtesy car was available as I travel up from Fallbrook then go to my sons house to watch the grandkids Uber was offered but this does leave me in a no car situation More
by georgewightman
Employees Worked With
