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Capistrano Mazda
San Juan Capistrano, CA
1,317 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,317 reviews
June 26, 2020
Excellent service! Everyone was a professional! My wife and I are very happy we chose this dealership! Thank you Capistrano Team! We really appreciated the thorough follow up and attention to detail! and I are very happy we chose this dealership! Thank you Capistrano Team! We really appreciated the thorough follow up and attention to detail! More
by mblackmer1965
Verified Customer
June 26, 2020
In and Out in No Time I had a morning service appointment and was sitting in a comfortable waiting area for only an hour, and then I was on my way. Everything went smooth a I had a morning service appointment and was sitting in a comfortable waiting area for only an hour, and then I was on my way. Everything went smooth as silk. More
by sgrimson
Employees Worked With
Alex Hernandez
June 26, 2020
Quick Full-Service I was glad that my service was quick, thorough and safe even amongst Covid. The video walk through of my car being worked on was a nice touch and help I was glad that my service was quick, thorough and safe even amongst Covid. The video walk through of my car being worked on was a nice touch and helped to know where repairs were needed. Thanks Mazda Team. More
by VICTORIA.TURKICH
June 26, 2020
Good Experience They do everything to please the customer. Well done! I find this place to be friendly and helpful. I will continue to use them--they know what they a They do everything to please the customer. Well done! I find this place to be friendly and helpful. I will continue to use them--they know what they are doing and they do it well. More
by pallenob
Employees Worked With
June 26, 2020
Jerry in sales was friendly and very helpful! The process was easy and painless. Would recommend this dealership to anyone in the process of buying was easy and painless. Would recommend this dealership to anyone in the process of buying More
by Devynheite
June 26, 2020
This is my 2nd lease with Capistrano Mazda and I have always had a positive experience. Forouz did a wonderful job of making the leasing experience fun and effortless. I'm very appreciative. always had a positive experience. Forouz did a wonderful job of making the leasing experience fun and effortless. I'm very appreciative. More
by Satisfied
June 26, 2020
Grand Experience Service outstanding from beginning to end of transaction, If I am alive in 3 years will most likely Lease another Mazda. Everyone I dealt with was out Service outstanding from beginning to end of transaction, If I am alive in 3 years will most likely Lease another Mazda. Everyone I dealt with was outstanding including the Owner. More
by fschneider72
June 23, 2020
No pressure with selecting and purchasing my new Mazda. I had been researching crossovers, in the market for a new vehicle, Capistrano Mazda was most definitely the most amicable, fair, and welcoming. I co I had been researching crossovers, in the market for a new vehicle, Capistrano Mazda was most definitely the most amicable, fair, and welcoming. I couldn't be more pleased. More
by Virginia
June 22, 2020
Outstanding Remote Mazda6 Grand Touring Purchase Experience From start to finish, our new 2020 MY Mazda6 Grand Touring purchase experience was smooth, fast, easy and fully met our expectations. Firstly, we had From start to finish, our new 2020 MY Mazda6 Grand Touring purchase experience was smooth, fast, easy and fully met our expectations. Firstly, we had to find the interior color (sand) that we wanted. Capistrano Mazda found it, transported from an ally dealer and made it available for us quickly. Secondly, the purchase price included all available discounts and incentives, which was reassuring. Thirdly, Capistrano Mazda delivered the vehicle to our home in great condition and with timely precision. Overall, we could not have been more delighted with our purchase experience. Kudos to all the good folks at Capistrano Mazda for a job excellently done. More
by calvarez410s
June 20, 2020
Thanks to Cyrena and Hector for job well done. Purchased and installed wipers for Mazda RX8, and replaced battery under warranty on same. Cordial, quick an efficient. and installed wipers for Mazda RX8, and replaced battery under warranty on same. Cordial, quick an efficient. More
by classicjimjenkins
