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Capistrano Mazda
San Juan Capistrano, CA
1,341 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,341 reviews
June 27, 2020
World Class Service Great service department and always a warm and friendly place to go. Cyrena goes above and beyond with the service she provides and is always friendly Great service department and always a warm and friendly place to go. Cyrena goes above and beyond with the service she provides and is always friendly and takes the time to explain what my car needs! More
by ryan64
Verified CustomerEmployees Worked With
June 27, 2020
excellent customer service always a great experience at Capistrano Mazda -easy to schedule my appointment and great customer service - everyone very informative & communicative! always a great experience at Capistrano Mazda -easy to schedule my appointment and great customer service - everyone very informative & communicative! Cyrena was right on! Car was serviced and washed ............. More
by bought a new car -very happy
Employees Worked With
June 27, 2020
Great STaff I went to Capistrano Mazda to buy a car I had seen on line. I was helped by Forouz who was AMAZING!!! She was super helpful, knowledgeable about the I went to Capistrano Mazda to buy a car I had seen on line. I was helped by Forouz who was AMAZING!!! She was super helpful, knowledgeable about the product, and very nice. She carefully listened to and answered all of my questions. I would definitely recommend this dealer and especially Forouz to anyone looking for a new or used Mazda. More
by chuckcervera
June 27, 2020
Every time I go to this dealer, whether it is to buy a car or have service done, they always go above and beyond to make sure you are happy. Cyrena was helpful and made sure I was satisfied from beginning car or have service done, they always go above and beyond to make sure you are happy. Cyrena was helpful and made sure I was satisfied from beginning to end. The technicians are pretty determined to try anything to get your car fixed or to diagnose things that are hard to find. Will definitely come back. More
by gweeks22
Employees Worked With
June 26, 2020
In and Out in No Time I had a morning service appointment and was sitting in a comfortable waiting area for only an hour, and then I was on my way. Everything went smooth a I had a morning service appointment and was sitting in a comfortable waiting area for only an hour, and then I was on my way. Everything went smooth as silk. More
by sgrimson
Employees Worked With
Alex Hernandez
June 26, 2020
Quick Full-Service I was glad that my service was quick, thorough and safe even amongst Covid. The video walk through of my car being worked on was a nice touch and help I was glad that my service was quick, thorough and safe even amongst Covid. The video walk through of my car being worked on was a nice touch and helped to know where repairs were needed. Thanks Mazda Team. More
by VICTORIA.TURKICH
June 26, 2020
Good Experience They do everything to please the customer. Well done! I find this place to be friendly and helpful. I will continue to use them--they know what they a They do everything to please the customer. Well done! I find this place to be friendly and helpful. I will continue to use them--they know what they are doing and they do it well. More
by pallenob
Employees Worked With
June 26, 2020
Jerry in sales was friendly and very helpful! The process was easy and painless. Would recommend this dealership to anyone in the process of buying was easy and painless. Would recommend this dealership to anyone in the process of buying More
by Devynheite
June 26, 2020
This is my 2nd lease with Capistrano Mazda and I have always had a positive experience. Forouz did a wonderful job of making the leasing experience fun and effortless. I'm very appreciative. always had a positive experience. Forouz did a wonderful job of making the leasing experience fun and effortless. I'm very appreciative. More
by Satisfied
June 26, 2020
Excellent service! Everyone was a professional! My wife and I are very happy we chose this dealership! Thank you Capistrano Team! We really appreciated the thorough follow up and attention to detail! and I are very happy we chose this dealership! Thank you Capistrano Team! We really appreciated the thorough follow up and attention to detail! More
by mblackmer1965
