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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,341 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,341 reviews

May 24, 2020

I requested a quote online! It was super simple and easy. When I walked in I felt very welcomed. Over all great experience And I love my new car More

by morganarzich
Recommend Dealer
Yes
Employees Worked With
Other Employees : Whitney Bowens, AJ Jamshidi
May 25, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

May 24, 2020

The BEST buying experience!! Easygoing, no pressure environment. Great deals available here! This was our second purchase and Marcin is as good as it gets! More

by larryvladic
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Capistrano Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Marcin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

May 20, 2020

great service people! Best Service ever! everyone in the service department acknowledged me with welcoming smile and hello right away, a lot of nice attention. Made me feel More

by FREDMACH555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo
May 20, 2020 -

Capistrano Mazda responded

Thanks for sharing, Fred, your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

May 18, 2020

Capistrano Mazda is a “Top notch dealer”. Very impressed with their people an there dealership. Why go anywhere else... Great price, great service, great people!!! More

by partyof60
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Lauren Garza
May 18, 2020 -

Capistrano Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

May 17, 2020

Squealing brakes Dissatisfied that the dealership would not take care of the problem with my breaks. Car only has 20,000 miles and the breaks make the loudest squeal. More

by Tomasito
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cyrena Morena
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Capistrano Mazda responded

Hello, We tried reaching out personally and just want to apologize once more for not providing you a top notch experience. We hope to discuss with you and be given another opportunity as we value you as a customer. Sincerely, Kate

May 15, 2020

Entire team is fantastic. Service is always complete and they have a life long customer fir sure. Lou, Cyrena and Hector have been a joy to work with. More

by KSHOEMAKER219
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Capistrano Mazda responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

May 14, 2020

Great servive Would like to Thank Cyrena in service for her excellent customer service. She made everything fast and smooth for my service! I will continue to use y More

by linrauchle
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Capistrano Mazda responded

Hi, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

May 14, 2020

Cyrena is always welcoming and super friendly and always goes above and beyond to help. she is one of the nicest service agents at the dealership More

by gaving47
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Capistrano Mazda responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

May 14, 2020

She did a great job. Thank you for all of your wonderful work. The wait was great. Area clean and beautiful. I will be back. More

by pinksorbett
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

May 12, 2020

I have had several transactions with Capo Mazda. The entire team is filled with top notch professionals. They never disappoint. Looking forward for my son to purchase a car from them soon. More

by pren.agent
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jaurequi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, AJ Jamshidi, Jerry Aydemir, Lauren Garza, Alex Hernandez
May 14, 2020 -

Capistrano Mazda responded

Thank you so much for choosing Capistrano Mazda! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

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