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Capistrano Mazda
San Juan Capistrano, CA
1,342 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,342 reviews
March 05, 2020
Friendly, efficient service. Easy and pleasant experience having my car serviced. The provided Uber service to and from the dealership was great and better than a shuttle. having my car serviced. The provided Uber service to and from the dealership was great and better than a shuttle. More
by ridgefam
Verified CustomerEmployees Worked With
Alex Hernandez
March 04, 2020
Had an amazing experience with Whitney and the team down at Capistrano Mazda. They went above and beyond to make sure I was taken care of, even after I drove away with my new car! Definitely have to check o at Capistrano Mazda. They went above and beyond to make sure I was taken care of, even after I drove away with my new car! Definitely have to check out this spot! More
by Bryce Y
Employees Worked With
Whitney Bowens, AJ Jamshidi
March 02, 2020
Not dishonest but also not telling the whole truth Whitney is overall really great. She would answer questions well most of the time but sometimes would deflect a. direct question by explaining somethi Whitney is overall really great. She would answer questions well most of the time but sometimes would deflect a. direct question by explaining something else if she thinks it may not be helpful for selling. So make sure she gives a clear answer to your questions. And for important negotiation, it may be good to take recordings and rephrase in indisputable statements, so she is accountable for what she said. More
by TomBahamas
Employees Worked With
Whitney Bowens
March 01, 2020
Rick and Whitney were awesome throughout the test drive and purchase process! It had been years since I purchased a new car, and I was very pleased with the low-key nature and stress-free attitude at Capis and purchase process! It had been years since I purchased a new car, and I was very pleased with the low-key nature and stress-free attitude at Capistrano Mazda. Thank you for an extremely positive purchase experience! I am enjoying my new CX-5. Kudos! More
by New Mazda Owner2020
February 27, 2020
Jerry was easy to work with,making sure we got everything we wanted in our new CX5 Grand Touring edition. Before we drove out of the dealership Jerry spent time going through all of the cars capabilities. He we wanted in our new CX5 Grand Touring edition. Before we drove out of the dealership Jerry spent time going through all of the cars capabilities. He also schedule an appointment for us to return the dealership to answer any questions We took advantage of that and came back to make sure we were taking full advantage of the cars capabilities. More
by tomresh
February 27, 2020
Perfect Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and Bought my car at Capistrano Mazda almost two years ago. The dealership is clean, they have friendly staff, a comfortable waiting area with water and snacks provided. Great customer service always!! More
by Stranded Hiker
February 27, 2020
Service was great! My advisor Cyrena was friendly and explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. explained everything to me perfectly. This was my second time speaking with her and she provided awesome customer service. More
by ANGELIQUEMARTINEZ00
Employees Worked With
February 26, 2020
Best and friendly dealership I've ever go to. Ben is the salesman that helped me to purchase my MX5, thanks again Ben. I would like to come back for another car if Im in the market again. Thank you Capistra salesman that helped me to purchase my MX5, thanks again Ben. I would like to come back for another car if Im in the market again. Thank you Capistrano Mazda. More
by andrewdinh1992
Employees Worked With
Ben, AJ Jamshidi
February 25, 2020
Great Service! Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindl Visiting Capistrano Mazda is always a pleasant experience. Cyrena made sure I understood everything that needed to be done to my vehicle and she kindly answered all my questions. I loved the feature that sends me a video from the technician showing me what needs to be done to my vehicle. Overall, this dealership provides great customer and technical service! More
by roxzoom
Employees Worked With
February 25, 2020
Alex was very professional and helpful...I’m in and out..discrepancies of CX5 were fixed and Whitney will mail the missing parts to me out..discrepancies of CX5 were fixed and Whitney will mail the missing parts to me More
by loujotz4
Employees Worked With
Whitney Bowens, Alex Hernandez
