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Capistrano Mazda
San Juan Capistrano, CA
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,318 reviews
February 02, 2020
As always, premium service with a great staff Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra words. More
by Serdar A
Verified Customer
February 02, 2020
Love the new building. Very welcoming. Getting to hear see and hear via via from the mechanic. The waiting area is comfortable. I like the customer service see and hear via via from the mechanic. The waiting area is comfortable. I like the customer service More
by BWHYTE6
Employees Worked With
January 31, 2020
Dirty car and no one ever called You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. More
by PandaB
Employees Worked With
January 31, 2020
Excellent Service I had a great experience purchasing a car from Capistrano Mazda. The service was impeccable and the salesman, Rick, made the experience fun and stress I had a great experience purchasing a car from Capistrano Mazda. The service was impeccable and the salesman, Rick, made the experience fun and stress free. Cannot recommend Capistrano Mazda enough! More
by dclausen
Employees Worked With
January 31, 2020
The servicemen at Mazda were wonderful. They did my car The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda More
by lindaharsh
Employees Worked With
January 30, 2020
Great customer service means when an error occurs (in this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capis this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capistrano Mazda provided me with outstanding customer service & I highly recommend them. More
by HELLOFROMHOLLY
Employees Worked With
Ryan - technician 5 stars, Alex Hernandez
January 30, 2020
ALWAYS a positive experience! I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive fr I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive from the maintenance department. From setting up an appointment to the care my car receives; it is all performed with excellence. More
by MARNIEDAY33
Employees Worked With
January 29, 2020
Mazda 3 new car purchash Rick Katz was very helpful and went to great lengths to provide me with exactly what I wanted. I would recommend this dealership and would use th Rick Katz was very helpful and went to great lengths to provide me with exactly what I wanted. I would recommend this dealership and would use them again. More
by KayVerity
January 29, 2020
Lauren responded quickly to my email and sent me a video of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had an of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had and pleasant to work with. Thank you Lauren for helping me and my son with my purchase. More
by lizvasquez14
January 29, 2020
Super Easy I had a very positive experience with the dealership. I was looking in to buying a Mazda for over a year and got exactly what I wanted at a great pric I had a very positive experience with the dealership. I was looking in to buying a Mazda for over a year and got exactly what I wanted at a great price. Whitney couldn't have made it an easier decision. More
by nick@planetbravo.com
