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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,342 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,342 reviews

February 24, 2020

Love Mazda! We had a wonderful experience at Mazda. Such a smooth transition. The service we received was awesome. Whitney was our sales rep. She was very att More

by amurashko.ngs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Feb 25, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! It's fantastic to hear that Whitney provided you with great customer service while assisting you with your new Mazda CX-9! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Kate

February 21, 2020

Great service, always! It's always a great experience. Since day 1 that I've been bringing my cars to Capistrano Mazda, Cyrena has always been on top of things and a pleasu More

by asmorris100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Capistrano Mazda responded

We are very happy to hear that Cyrena has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Capistrano Mazda! Kate

February 17, 2020

Everything was great. Information was smoothly relayed about what needed to be done to auto. The service department video that was sent to me was a nice touch. Everyone was helpful and kind. More

by TODDSAUTNER
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Capistrano Mazda responded

Hi Todd, Thank you so much for your excellent review! I am glad to hear you had such a great experience. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Capistrano Mazda, we thank you for choosing to make us a part of your family! Kate

February 17, 2020

Found a gem of a salesman in Rick Katz. Real honest guy. Capistrano Mazda did well when they hired this great and good guy. Not once did my blood pressure go up unlike other dealerships. I went up there all More

by ajvc82703
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Feb 17, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience working with Rick to be a positive one. We hope you enjoy your new vehicle, and please don't hesitate to reach out if you need anything else. Kate

February 17, 2020

Personal, Professional and Truly Care I felt that they TRULY had my best interest in mind and worked the best deal possible for me! This is the fourth car in the last year that either my f More

by christina.kouns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Feb 17, 2020 -

Capistrano Mazda responded

Christina, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're thrilled to hear that Forouz has been so helpful to you and your family. We look forward to seeing you again and hope that you are enjoying your new Mazda! Kate

February 14, 2020

Great Service! The prices and service at this Mazda Service Center are very good. I will be back to use them every time. And your car comes back clean!! More

by ROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Feb 17, 2020 -

Capistrano Mazda responded

Hi Robin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

February 13, 2020

Thanks Gabe! Gabe worked with me on pricing the service that I needed to make it affordable; also honored his original quote even though there was a discrepancy on More

by schenwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Munoz
Feb 13, 2020 -

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad Gabe was able to assist you. Please don't hesitate to reach out if you need anything else. Kate

February 13, 2020

When I was looking for a car at Mazda dealers, I came back to purchase my CX5 at Capistrano (and I live in anaheim!) because of the professional treatment and expertise! Kudos too Rick Katz who sold me More

by Shasha9056
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Munoz
Mar 18, 2020 -

Capistrano Mazda responded

Thank you Shasha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

February 13, 2020

My sales people, Rick and Forouz, were super nice and not pushy at all. They are always willing to go out of their way to make sure the customer is happy. The dealer is also very nice. Bought another car fro More

by gweeks22
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Alex Hernandez
Feb 13, 2020 -

Capistrano Mazda responded

Hi, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Rick and Farouz. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

February 13, 2020

My dealings with Capistrano Mazda has honestly been the best dealership experience I’ve ever had bar none. I was helped by Whitney Bowen who went above and beyond in getting me the EXACT car I wanted. The More

by mel
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
Feb 13, 2020 -

Capistrano Mazda responded

Hi Mel, Thank you so much for your excellent review! We are so glad that Whitney had the opportunity to work with you and that you found your experience with Capistrano Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Kate

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