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Capistrano Mazda
San Juan Capistrano, CA
1,344 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,344 reviews
February 07, 2020
awesome as usual usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience l usual amazing service - ready for me at appointed time, professional and courteous, and extremely fair and honest - refreshingly pleasant experience like no other dealer ive had work done at- my service rep (cyrena) was incredibly helpful and pleasant More
by DKULICK
Verified CustomerEmployees Worked With
February 05, 2020
Stress Free!!! From the very first contact Forouz Mohisefat made me feel I was in good hands and the experience turned from being stressful to stress free!!!! From the very first contact Forouz Mohisefat made me feel I was in good hands and the experience turned from being stressful to stress free!!!! More
by albatrujillo17
Employees Worked With
February 05, 2020
Overall good expieriance. But would not take anything off MSRP, although the expieriance was positive because the personel were pleasant to work with I will likely shop elsewhere in the future. I asked if we MSRP, although the expieriance was positive because the personel were pleasant to work with I will likely shop elsewhere in the future. I asked if we got any free oil changes as part of a new car purchase. The employee said,” we’re not allowed to give anything for free” combining the refusal to reduce the car price from mars and no oil changes makes me think the car dealership owner is cheap. And/or we got taken on our car purchase. I wish I would have done better research. Tuttle click offers over $1000 off the same exact model we puchased. Shame on me I guess for not doing my homework, but that just mean I will not shop at this store anymore especially because we asked if they could take anything off and they said no More
by brianawales
February 05, 2020
Excellent experience. Friendly and helpful Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok with all the features of my new car. Would highly recommend them More
by sharnadoc
February 04, 2020
Service writer was friendly, knowledgeable and professional. Most important; the car was ready when she said it would be! The Service Department was easy to locate and the interior was modern, op professional. Most important; the car was ready when she said it would be! The Service Department was easy to locate and the interior was modern, open and inviting ...not dingy and run down like some dealerships. The waiting area was also very nice. More
by New Mazda owner
Employees Worked With
February 03, 2020
I found everyone at the dealership to be very helpful, friendly and positive . I had pretty much set my mind on a more affordable trim level of the new CX 30 but was offered and accepted a higher trim le friendly and positive . I had pretty much set my mind on a more affordable trim level of the new CX 30 but was offered and accepted a higher trim level at the same price. I have many a extra features to enjoy. More
by RLNORMAN1
February 02, 2020
Love the new building. Very welcoming. Getting to hear see and hear via via from the mechanic. The waiting area is comfortable. I like the customer service see and hear via via from the mechanic. The waiting area is comfortable. I like the customer service More
by BWHYTE6
Employees Worked With
February 02, 2020
As always, premium service with a great staff Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra words. More
by Serdar A
January 31, 2020
The servicemen at Mazda were wonderful. They did my car The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda The servicemen at Mazda were wonderful. They did my car in the time they said they would. My Mazda runs smoothly...... I love my Mazda More
by lindaharsh
Employees Worked With
January 31, 2020
Dirty car and no one ever called You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. You have to do a lot of the work yourself with this service center. Poorly managed service center. Plus my car was filthy when I got it back. More
by PandaB
Employees Worked With
