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Capistrano Mazda
San Juan Capistrano, CA
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,318 reviews
January 27, 2020
45,000 mile miata service and minor work and oil change I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there I have been dealing with car dealerships for service for almost 50 years. My experience with capistrano mazda not only has been the finest, but there is no "close second". From making appointments, being treated professionally and with a personal touch by my service representative, to quality service and extremely fair pricing, the experience has been uniformly postive, particularly in light of my prior experience with many other dealerships. For my last two visits, my rep, Cyrena Moreno, has been the most professional, personable, and courteous person I have dealt with in many years. It is because of people like this, and a dealership like this that i am sure all my future purchases and service will be here More
by DKULICK
Verified CustomerEmployees Worked With
January 26, 2020
Purchase 2020 Mazda CX5 Rick Katz was a pleasure to work with. He was very helpful and answered all our questions. Gave us plenty of time to make our decison with none of th Rick Katz was a pleasure to work with. He was very helpful and answered all our questions. Gave us plenty of time to make our decison with none of the pushy pressure like you get at other dealers. Thank you Rick. More
by mmelilli
Employees Worked With
January 24, 2020
Took my vehicle for oil change/tire rotation service. Capo Mazda was professional and quick to successfully service my vehicle. Technicians were tentative and even sent me a video of my inspection! Capo Mazda was professional and quick to successfully service my vehicle. Technicians were tentative and even sent me a video of my inspection! More
by mikerigby19
Employees Worked With
January 24, 2020
Absolutely amazing I had just bought this car a few days ago and the service department went above and beyond to make sure that I was happy with it start to finish. Fro I had just bought this car a few days ago and the service department went above and beyond to make sure that I was happy with it start to finish. From the loaner car to the finished product of my own, I couldn't have asked for a better experience. Thank you all so much and I am grateful I finally found my way to the Mazda family, especially at Capistrano Mazda. I am definitely in line for a loyalty rebate when my daughter can start driving. See you again soon. More
by JAILYNT25
January 23, 2020
Great experience! Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly. So happy with my new CX9! More
by TCRIDERMASSAGE
January 23, 2020
Continually Pleased Service department is very accommodating and easy to work with. Ensures good communication and status of the work being performed. Always have a car Service department is very accommodating and easy to work with. Ensures good communication and status of the work being performed. Always have a car available for lengthy repairs. In this particular repair, the steering wheel needed replaced, and unfortunately so did the replacement. However both repairs were done efficiently and a service car was available. More
by sfgetty
Employees Worked With
January 23, 2020
2019 Miata RF Had a good experience. Everyone was very friendly and answered all my questions. The whole process went quickly and smoothly.I'm happy with my new Mia Had a good experience. Everyone was very friendly and answered all my questions. The whole process went quickly and smoothly.I'm happy with my new Miata RF. More
by halvernaz
January 22, 2020
One of the best experience I’ve ever had at a car dealership! They took their time to make sure I understood all aspects of my new car. Walked out working or should I say driving. Thanks- jb dealership! They took their time to make sure I understood all aspects of my new car. Walked out working or should I say driving. Thanks- jb More
by jeffb11
January 21, 2020
Capo Mazda was great to work with Capistrano Mazda was fantastic to work with - they took care of me like I've been coming there for years - very happy with the treatment i received . Capistrano Mazda was fantastic to work with - they took care of me like I've been coming there for years - very happy with the treatment i received . More
by danshalaby
January 21, 2020
Everything went perfect. The staff was friendly, knowledgeable, and Helpful. They did what they said they would. The car was ready, the paperwork was as we discussed ahead of time. I would recommend knowledgeable, and Helpful. They did what they said they would. The car was ready, the paperwork was as we discussed ahead of time. I would recommend it. More
by amesdjian
