Capistrano Mazda

Excellent Experience Jerry Aydemir was a stand-up salesperson and extremely quick and transparent. Had a deal done in one day and the signing process was quicker than the Jerry Aydemir was a stand-up salesperson and extremely quick and transparent. Had a deal done in one day and the signing process was quicker than the time it took the car to get ready for delivery. More

Best car buying experience yet I decided to work with Whitney Bowens on purchasing a new Miata after reading a number of positive reviews about her. I was also in the process of neg I decided to work with Whitney Bowens on purchasing a new Miata after reading a number of positive reviews about her. I was also in the process of negotiating with Fontana Mazda, but I was really turned off by their old school car sales tactics. Whitney's salesmanship and professionalism completely blew them away so she ultimately won my business. From our first email exchange, she was honest, transparent, and friendly. That level of service continued throughout the entire buying process. She took amazing care of me--instantly answered my emails, took me on a final test drive, gave me a tour of the dealership, and even personally introduced me to a service member. I really felt like she valued my business. Her love of people + cars really showed! I think she's the first car salesman I've ever hugged (and I'm not a hugger) lol Lastly, the facilities here are brand new and nicer than the other Mazda dealerships I've been to. Seems like a super well-run place with great management! Tom came to check-in before I drove off to make sure everything went well—I really appreciated that. More

Service is top notch Leading my CX-5 and have thre maintenance plan for about $22/mo.... worth it! Alll visits, including to my other Mazda dealer in Torrance, are on reco Leading my CX-5 and have thre maintenance plan for about $22/mo.... worth it! Alll visits, including to my other Mazda dealer in Torrance, are on record. The they both have free UBER for you. But Capo Mazda has a very professional and friendly staff that makes sure you're needs are met, and generous Starbucks coffee bar, with leather seated waiting area and tv. Their timing is prompt and repairs honest and reasonable. My sales rep was there and showed me cars I was curious about, and advice on how to save money when my lease is eligible. I highly recommend Capo Mazda. More

Efficient professional Very friendly efficient service for scheduled oii change. Also adjusted side window Suggestion get rid of tv in waiting area. Noisy and irritating. I Very friendly efficient service for scheduled oii change. Also adjusted side window Suggestion get rid of tv in waiting area. Noisy and irritating. If you need to have tv on put on something like HGtv. Note many people read books check smart phones work or think about things. Why interfere with that? More

Excellent Service The staff was wonderful. They squeezed me in to ensure I was able to get a new tire in a timely manner before my trip. Great service. The staff was wonderful. They squeezed me in to ensure I was able to get a new tire in a timely manner before my trip. Great service. More

Service review The staff was Very friendly, helpful and professional. I loved receiving the video from the service department about my car. I will definitely return The staff was Very friendly, helpful and professional. I loved receiving the video from the service department about my car. I will definitely return for future service More

Great experience Rick, Jerry and Chris where super helpful and kind, never trying to hard sale me or be pushy, unlike other dealerships I visited. Overall great experi Rick, Jerry and Chris where super helpful and kind, never trying to hard sale me or be pushy, unlike other dealerships I visited. Overall great experience. More

We knew what we wanted; the Capistrano staff made it happen. I wanted a specific color CX-9 and my husband wanted a specific package for me. Capistrano had what we were looking for, so we drove up one Saturday I wanted a specific color CX-9 and my husband wanted a specific package for me. Capistrano had what we were looking for, so we drove up one Saturday afternoon in early December 2019 from east Chula Vista. I took a test drive and we negotiated the terms. My 17 year old daughter was with us and she took in all of the proceedings. Our sales rep., Whitney B., was personable and knowledgeable. Every step of the process she made sure we were clear of the purchasing process and who would speak to us, e.g. financing personnel. The beautiful, new facility provided plenty of private space for business transacting and open areas for enjoying snacks and cold or hot beverages. I was sorely amazed to find Faygo in the refrigerator! Midwesterners know exactly to what I am referring. Before we left, Whitney took time to show me the features of the car. While this was not my first CX-9, it has been 12 years since my last new one. This is the seventh Mazda (MPV, two 3s, CX-9, CX-5 and a 6) in the family over the years, and I am very pleased. More

Got what I wanted.....and needed! I had visited two other Mazda dealers (in San Diego) to look at cars. Told them what I wanted....crickets. So I decided to stop by Capo Mazda one I had visited two other Mazda dealers (in San Diego) to look at cars. Told them what I wanted....crickets. So I decided to stop by Capo Mazda one night on the way home to San Diego. I walked in, met Rick, said what I wanted, and boom! Had the car three weeks later. I wasn't in a hurry for the car but I did want what I wanted, One of the other Mazda dealers informed me that they had the model below what I had said I was looking for and would I be interested in it. Rick listened to me and got what I was looking for. Capo Mazda may be 85 miles away but they took care of me. More

Repair Cyrena did a great job getting my car fixed was on top of what had to be done Will ask for her in the future for service Cyrena did a great job getting my car fixed was on top of what had to be done Will ask for her in the future for service More