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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,345 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,345 reviews

October 07, 2019

Fast and Friendly Maybe not the best price for an oil change ..But fast and painless. Car washed and ready to go as promised..Staff was very friendly More

by dgleck32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kira Uda
Oct 08, 2019 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We truly appreciate your feedback and will share it with our team.. We hope to continue to earn your business in the future. Kate

October 05, 2019

Greay dealership As good of an experience as you can have. Makes the process super easy. I will continue to come here to have my car serviced. More

by ERIC.PETERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Capistrano Mazda responded

Hello Eric! Thank you for the kind words for your service department! We look forward to sharing your compliments with them. If we can be of further service, don't hesitate to let us know! Kate

October 04, 2019

Great customer service Whitney was amazing to work with: she had a genuinely caring and positive attitude, got the car my son wanted (exceeded his expectations), and expedit More

by joiedlf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens
Oct 04, 2019 -

Capistrano Mazda responded

Thanks for the 5-star review! We strive to provide the best customer service and your positive feedback about Whitney is much appreciated. We're glad that your son found what he was looking for at Capo Mazda and hope he's enjoying his new ride! Kate

October 04, 2019

Leased New CX-5 Fair and efficient sales process. Low pressure, transparent, sales process. This is my second car from Capo Mazda and I would highly recommend them More

by tdickman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Capistrano Mazda responded

Thank you so much for your recommendation and positive feedback! It's great to hear that you found the sales process to be efficient and transparent. We hope to see you again for your future vehicle needs! Kate

October 04, 2019

Loving My CX-5 Could not be happier with my new lease on the Mazda CX-5. The car has the same bells and whistles a the Infiniti I previously leased, but has better m More

by gen.priest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Oct 04, 2019 -

Capistrano Mazda responded

Thanks for taking the time to share your experience at Capo Mazda! We're thrilled to hear that the sales team was able to help you find what you were looking for. We appreciate your business and hope you will enjoy your Mazda CX-5. Please reach out to us if we can be of any further assistance! Kate

October 01, 2019

Capo Mazda did everything to expedite the car buying process My husband and I were in need of a third vehicle. We did our research and Capo Mazda had the vehicle we wanted at the price we wanted. They were ver More

by jsbllmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Capistrano Mazda responded

Thanks for the great review, we truly appreciate your feedback! We're happy to hear that our sales team was able to provide you with a satisfying experience at Capo Mazda. We hope you're enjoying your new vehicle and look forward to seeing you again! Best regards, - Kate

September 27, 2019

Mazda CX-5 leasing experience Both Gerry and Moe were extremely knowledgeable about the vehicle, they were professional, friendly, and eager to make me feel comfortable. I have and More

by garo.salibian
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Aydemir
Sep 27, 2019 -

Capistrano Mazda responded

Thank you very much for your 5 star review and recommendation. We appreciate you being part of the Capo Mazda family!

September 22, 2019

#mazda4life Picked up a 2019 Mazda CX-5 Grand Touring and love it. I shopped around all the dealerships within my radius and CapoMazda got my attention. They had More

by jordanestes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Sep 23, 2019 -

Capistrano Mazda responded

Wow! Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. It's satisfying to hear that Rick's patience, energy, and love of cars emulated in his customer service. We’re here for you anytime if you need further assistance. Enjoy your new Mazda CX-5 Touring!

September 20, 2019

Good service as always Always helpful and friendly service people. Loaner provided since it was kept overnight. Car returned in great condition. Always happy for t More

by sally5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Capistrano Mazda responded

Hi Sally: Thank you for sharing your experience with us! We're happy to hear we were able to take great care of you and that you found our service associates helpful and friendly. We truly appreciate your feedback and look forward to serving you in the future.

September 20, 2019

Acquisition of new CX-5 Competent, caring associates that listen to your wants and needs and determine the perfect vehicle, in your desired price range, and make it happen in More

by ganvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, AJ Jamshidi
Sep 20, 2019 -

Capistrano Mazda responded

Thank you for writing this amazing review! We always appreciate customer feedback. We are pleased that our team provided a comfortable and welcoming visit and that you found your perfect vehicle. We hope to earn the opportunity to work with you again in the future.

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