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Capistrano Mazda
San Juan Capistrano, CA
1,345 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,346 reviews
September 20, 2019
Good service as always Always helpful and friendly service people. Loaner provided since it was kept overnight. Car returned in great condition. Always happy for t Always helpful and friendly service people. Loaner provided since it was kept overnight. Car returned in great condition. Always happy for the treatment we receive. More
by sally5
Verified CustomerEmployees Worked With
September 15, 2019
Amazing experience and awesome customer service! Had a great experience with all of the employees at Capistrano Mazda. From the sales rep to the finance rep, everything went smoothly and quickly. Can Had a great experience with all of the employees at Capistrano Mazda. From the sales rep to the finance rep, everything went smoothly and quickly. Can’t complain about any part of it! Rick was awesome, and recommend whoever goes to Capistrano Mazda to work with him! More
by Kkole
September 13, 2019
Second Mazda in three months The first deal with Moe and his team was awesome so when my wife needed to replace her SUV I didn't hesitate and went back with Jerry(Salesperson)'s h The first deal with Moe and his team was awesome so when my wife needed to replace her SUV I didn't hesitate and went back with Jerry(Salesperson)'s help, I was able to purchase a car with the terms that was very reasonable. We love both our Mazda vehicles. Couldn't be happier. Thank you CapoMazda. More
by A_KAZEMI
Employees Worked With
Other Employees :
Whitney Bowens, AJ Jamshidi, Jerry Aydemir
September 13, 2019
Cyrena is the best Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more Quick, friendly and helpful and thye had my car ready before estimated time. Love the uber option if you do not have loaners! I do wish you had more loaners. More
by MELINDA5
Employees Worked With
September 13, 2019
Employee review Marcin is really helpful, super accommodating and extends his way whenever I have questions even if he is off that day. He answers all my queries and Marcin is really helpful, super accommodating and extends his way whenever I have questions even if he is off that day. He answers all my queries and my worries. Especially when I was charge by the toll a violation ticket even if I haven't been to that place and that time I am still at mazda bec that is the first day I got the car. He takes care of it and makes me feel that I dont need to worry about it. Cyrena, I just met when I had a service yesterday, she is accommodating as well and even if my car wasnt reach the 5k miles she still check it for recall. More
by bonifacioraejoy
September 13, 2019
Great! Representative was efficient, courteous, and thorough. This was the second time coming to this location. Thank you for taking care of business! It’s Representative was efficient, courteous, and thorough. This was the second time coming to this location. Thank you for taking care of business! It’s appreciated. More
by Jfitz
Employees Worked With
I don’t recall the young ladies name that helped me at the front desk.
September 12, 2019
First Tune up Everyone was very friendly , efficient and knew what they were doing. The car was ready when promised, and they recognized me when I came in and told Everyone was very friendly , efficient and knew what they were doing. The car was ready when promised, and they recognized me when I came in and told me where the car was before I asked. More
by johnandneddy
Employees Worked With
Alex Hernandez
September 11, 2019
Very streamlined experience Scheduling was easy, facilities were nice and clean, service personnel was awesome. The actual work done to the car was done in a very timely manner. Scheduling was easy, facilities were nice and clean, service personnel was awesome. The actual work done to the car was done in a very timely manner. Would definitely recommend. More
by incendy
Employees Worked With
Alex Hernandez
September 11, 2019
Kevin Dooris was very fair and honest. Thank you. You don't feel pressured to buy, and the dealership is new and comfortable. Kevin Dooris personally help us and we felt that he did an amazing job. You don't feel pressured to buy, and the dealership is new and comfortable. Kevin Dooris personally help us and we felt that he did an amazing job. The culture at the dealership is refreshing. More
by s
September 11, 2019
Easy recall work We received a notice for a recall. We called, scheduled an appointment, brought the car in, had coffee and treats while we waited for an hour, and the We received a notice for a recall. We called, scheduled an appointment, brought the car in, had coffee and treats while we waited for an hour, and then drove off with our fixed car. Couldn't have been easier. More
by jtar
Employees Worked With
Alex Hernandez
