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Capistrano Mazda
San Juan Capistrano, CA
1,333 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,333 reviews
July 12, 2019
Review of Service on 7-10-19 I rated your service center with a 5-star rating because: A. Service Writer Cyrena Moreno, very friendly and knowledgeable about the service needs I rated your service center with a 5-star rating because: A. Service Writer Cyrena Moreno, very friendly and knowledgeable about the service needs for my vehicle. Cyrena also up to speed with the "Open Recall" I had on my car. B. Hector Arvizu, thee mechanic who repaired my car, did a thorough job fixing all needed services. C. Waiting room, comfortable More
by avrammichael215
Verified Customer
July 11, 2019
Great service Everyone was friendly, dealership was clean, service was completed in the time and for the amount that was mentioned. Highly recommended this dealersh Everyone was friendly, dealership was clean, service was completed in the time and for the amount that was mentioned. Highly recommended this dealership to anyone! More
by Nick
Employees Worked With
Paige
July 11, 2019
Cyrena was a godsend I called Mazda when my car wouldn't start letting them know I was going to have AAA tow it in. They were ready to accept it, process me through quick I called Mazda when my car wouldn't start letting them know I was going to have AAA tow it in. They were ready to accept it, process me through quickly and thoughtfully and they even had a courtesy car waiting for me. The way they conducted business was fair and the outcome did not have unwelcome surprises. Very happy with their service and the how quickly they were able to help me. More
by Lindseyclan
Employees Worked With
July 11, 2019
A Wonderful Team! We traveled 4 hours to purchase a vehicle here and it WAS worth it. The reviews were all accurate. I’ve never had such a good experience purchasing We traveled 4 hours to purchase a vehicle here and it WAS worth it. The reviews were all accurate. I’ve never had such a good experience purchasing a car. And at 65 I’ve purchased my share of vehicles. Jerry Aydemir took a lot of time acquainting my husband and I with the tech extras in our Mazda CX-5 and we greatly appreciated it. For a large dealership it felt family operated! A J Jamshidi was the icing on the cake and got the paperwork easily done with the kind of courtesy I haven’t experienced in a long time. Everyone was very nice, from being received at the front door to completion of the sale! And we got a great deal! More
by Nina27
Employees Worked With
AJ Jamshidi, Jerry Aydemir
July 10, 2019
Staff is very professional and caring. In spite of a rather small hidden location of this Mazda center, the service is excellent, staff is very cordial and the mechanic came out to explain In spite of a rather small hidden location of this Mazda center, the service is excellent, staff is very cordial and the mechanic came out to explain to me what the problem was with my car and how will be fixed, just the way my patients expect me to do when they come to visit me. Thanks, Dr. B. More
by ALIBEHZADNIA
July 10, 2019
Friendly and Helpful We have leased two cars here recently and we couldn't be happier. Everyone helps out and makes for a wonderful, relaxing experience. We will be back We have leased two cars here recently and we couldn't be happier. Everyone helps out and makes for a wonderful, relaxing experience. We will be back. More
by MGCulwell
July 10, 2019
Fast and through service Alex is great. She has a wonderful demeanor and personality. She is very customer oriented and is a delight to work with. I have nothing but positiv Alex is great. She has a wonderful demeanor and personality. She is very customer oriented and is a delight to work with. I have nothing but positives to say about all my dealings with Capistrano Mazda. That is true if the sales team as well. More
by Iram49
July 09, 2019
Service Experience Paige was professional and the service team was efficient. The waiting area is comfortable and includes complimentary water and snacks. I highly recom Paige was professional and the service team was efficient. The waiting area is comfortable and includes complimentary water and snacks. I highly recommend Capistrano Mazda for servicing your vehicle. More
by jftabayoyong
Employees Worked With
Paige Salmon
July 08, 2019
Friendly and Quick Service Car service was Friendly and Quick Service. Second time bringing Mazda6 in for service and everything went well. Thanks, for taking care of our car. Car service was Friendly and Quick Service. Second time bringing Mazda6 in for service and everything went well. Thanks, for taking care of our car. More
by familyhightower
Employees Worked With
July 04, 2019
25000 mile service. Car Play update Easy and fast. Met me at the car and got my device done in the time I requested. Very helpful in showing me how the Car Play update works Easy and fast. Met me at the car and got my device done in the time I requested. Very helpful in showing me how the Car Play update works More
by brad48
Employees Worked With
Alessandra Hernandez
