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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,308 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,308 reviews

February 22, 2019

Fantastic service as always. Freddy is the Man, Myth, Legend Best service in the area, by far. Always Happy with Capo Mazda, the entire team in Service and the handsome finance manager Chris. Thanks for the won More

by Dzznutz4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Fredy was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 22, 2019

Really Tried Hard to Fix It Usually when I've gone to the dealer for service I feel like there's a brick wall between the guy doing the work and the front desk. I had a strange n More

by Awesome CX-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry, but I don't remember the names.
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for such a kind review! We are so happy to hear that your time spent with us was enjoyable and that we were able to get everything taken care of for you and that your car is running great. We appreciate you recommending us and welcome to the Capo Mazda family!

February 22, 2019

Great customer service. AJ was very helpful and knowledgeable about the car. He made the car buying process very easy. I would refer friends and family to see him if they wan More

by g.perez_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Clark, AJ Jamshidi
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Aj and Paul was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 21, 2019

Reccomended Rick did not judge the book by the cover. Dead nice to deal with in general. Genuine. Gave me the information I needed as a new arrival to the area an More

by Elizabeth B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Afzal, Paul Clark, Rick Katz
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Rick, Moe and Paul was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

Feb 28, 2019 -

Elizabeth B. responded

I gave 5/5 for all. I do not know how the 4/5 for friendliness and something else maybe finance turned up. If you can change that then do please. Maybe I made a false manouver... Elizabeth Bowe

February 21, 2019

Always a Great Experience! The entire group at Capo Mazda is so "customer focused" from Lou and Freddy in Service to Diego in sales. They just always seem to trying to figure o More

by KEVROB822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Campos, Lou Bastiaans
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Lou, Fredy and Diego was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 21, 2019

Very pleasant and helpful personnel, pleased with service I would definitely recommend Capistrano Mazda to everyone. It is particularly convenient for me since I live in the area. I was helped by Alessandra More

by alanasn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alessandra Hernandez
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Alessandra was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 21, 2019

Fabulous service department Capo Mazda is great but Fredy is Awesome!!!! Fredy makes the entire customer service experience easy, and simple. He is incredibly customer-centric More

by wnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Campos
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Fredy was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 20, 2019

Terrific service and great waiting area! I am always extremely satisfied with Capo Mazda's service and accommodations. They are fast, efficient, and affordable. The waiting area offers great More

by rhelb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
Feb 28, 2019 -

Capistrano Mazda responded

Thank you for the glowing review! We are truly happy to hear that your time spent with Cyrena and the rest of our team was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 20, 2019

Great experience overall! AJ was fantastic! I received a call back very quickly after my initial inquiry. AJ was very responsive, listened to what we were looking for, sent a super fast video w More

by lisa_napolitano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Deering, AJ Jamshidi
Feb 28, 2019 -

Capistrano Mazda responded

Lisa, Thank you for the glowing review and congratulations on your CX-3! We are truly happy to hear that your time spent with AJ and Tom was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

February 20, 2019

Exceptional Seervice We brought our car in for Routine Service and then learned Field Rodents had taken residence on the intake manifold. In addition they had begun chewin More

by bruceatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Alex Hernandez
Feb 28, 2019 -

Capistrano Mazda responded

Bruce, Thank you for the glowing review! We are truly happy to hear that your time spent with Hector and Alex was enjoyable. We appreciate you recommending us and welcome to the Capo Mazda family!

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