Capistrano Mazda

Great Service! I have been bringing our Mazda’s here for service ever since they opened up. I always request Fredy Campos because he takes such good care of our cars I have been bringing our Mazda’s here for service ever since they opened up. I always request Fredy Campos because he takes such good care of our cars. He makes sure to keep us informed every step of the way. Plus he is so knowledgeable! More

Excellent service Very friendly and not pushy in dealing with customers. Very helpful in locating the proper service dealers closer to where I live. Offered suggestio Very friendly and not pushy in dealing with customers. Very helpful in locating the proper service dealers closer to where I live. Offered suggestions when inquired. More

Exceptional! I am a new CPO car owner at Capistrano Mazda since August 2018. I owned a Mazda previously that was purchased through another dealer, The personalized I am a new CPO car owner at Capistrano Mazda since August 2018. I owned a Mazda previously that was purchased through another dealer, The personalized treatment I receive from Capo Mazda is top-notch! I have been assisted by Cyrena since October for all of my service needs, and her level of service is exceptional! I am greatly thankful for Cyrena's commitment to her customers and her willingness to ensure my satisfaction during each one of my service visits. Diana Evans More

Took great care of my car Alex was very helpful. From the confirmation call before the appointment through pickup, she kept me informed of what was happening, and even set me u Alex was very helpful. From the confirmation call before the appointment through pickup, she kept me informed of what was happening, and even set me up with a loaner car so I wouldn't have to wait for the Uber/Lyft to arrive. More

Poor and sloppy service We bought a 2016 Mazda 3 for our daughter at this dealership. We had a smooth transaction and fabulous service visits until this time. My daughte We bought a 2016 Mazda 3 for our daughter at this dealership. We had a smooth transaction and fabulous service visits until this time. My daughter's tire light came in several times. Each time her tires were checked and were fine. She was told that if it kept happening to come back. My husband and I decided that since she had 35000 miles on the car and frequently works at night we would feel safer replacing all 4 tires. We brought the car in and returned when we were told the car was ready. We were shocked to see 4 muddy, dirty tires on the car. We even asked if they were new. We were disappointed but went the 8 miles to our house in San Clemente. The next morning was daughter was leaving for an appointment but when she went to her car the front right tire was completely flat. Now we really were concerned if these indeed were new tires. I called service. Of course no one was in and I couldn't even get the operator. After several attempts I got someone. I suggested that the car be towed to Capo Mazda. We did not feel safe just having the tire inflated. We requested a new tire. Who knows if that even happened. We will never use your service dept. and will warn others about it. And I only tapped a star even though I believe none are valid so that I can submit this review More

I was given prompt service as usual! All around wonderful experience. I would recommend Capo Mazda to anyone. The service advisors do everything to make my experience a pleasant one. Than All around wonderful experience. I would recommend Capo Mazda to anyone. The service advisors do everything to make my experience a pleasant one. Thank you More

friendly, helpful staff. I look forward to coming into your dealership because your employees are professional, helpful and easy to talk to. I would like to give a shout out I look forward to coming into your dealership because your employees are professional, helpful and easy to talk to. I would like to give a shout out to Fredy Campos and Cyrena Morena. Top Notch! More

Excellent Service! By far had the best service at Capistrano Mazda! Friendly staff & has the best interests in mind for their customers! Definitely will be coming back a By far had the best service at Capistrano Mazda! Friendly staff & has the best interests in mind for their customers! Definitely will be coming back again for my car! More

Outstanding customer service We were looking to replace our leased car and Forouz was extremely helpful to us in walking us through the different options. She was able to give us We were looking to replace our leased car and Forouz was extremely helpful to us in walking us through the different options. She was able to give us a very competitive quote and was very efficient in the entire process of closing the deal. Her customer service is exceptional and I’d recommend her to anyone looking for a new Mazda. More

5 star service Service here at Capistrano Mazda is awesome. I’m giving your quality of service a 5 start rating. Customer treatment is excellent. I will come back Service here at Capistrano Mazda is awesome. I’m giving your quality of service a 5 start rating. Customer treatment is excellent. I will come back again. More