Capistrano Mazda - Service Center

Excellent Service, I appreciated the details provided by the service tech video on findings - it was the clearest and best summary I have ever received! the service tech video on findings - it was the clearest and best summary I have ever received! More

I had an easy and really great service experience. My service advisor, Hugo Diaz, was very efficient and professionally friendly. He took notes of the issues that I asked to be checked and arranged a loa service advisor, Hugo Diaz, was very efficient and professionally friendly. He took notes of the issues that I asked to be checked and arranged a loaner car. My car was finished quicker than I expected. More

Thank you so much for being so quick and efficient. Serviced my car and solved issues found Cyrena knocked it out of the park again Serviced my car and solved issues found Cyrena knocked it out of the park again More

I was not comfortable with the level of care that was taken in terms of COVID precautions and let the manager know this. We were so happy with your sales department when we purchased the car from your de taken in terms of COVID precautions and let the manager know this. We were so happy with your sales department when we purchased the car from your dealership. Very disappointed with the service department’s COVID measures. More

Hello I had great service from Diego.I had 3 visits to Hello I had great service from Diego. I had 3 visits to your dealership . I purchased on a day Diego was off and his partner Marcin assisted. Mar Hello I had great service from Diego. I had 3 visits to your dealership . I purchased on a day Diego was off and his partner Marcin assisted. Marcin was helpful but before I left your lot I noticed scratches on my brand new car . Marcin confirmed I can get a free buff on my car following weekend , he would call me next day . That call never came , I called got his VM , once again he did not return my call. Diego checked in with me , I explained what Marcin promised . He said he would remind him and service dept to call me . That was one week ago,. No call back yet from anyone . I would like my new car buffed due to scratches on it before I left the lot. Thank you Lory More

Ever since I purchased my car in 2019, the service from Capo Mazda has been consistently great! Cyrena is always so kind and friendly, the appointments are so easy to make online, really couldn't ask for a Capo Mazda has been consistently great! Cyrena is always so kind and friendly, the appointments are so easy to make online, really couldn't ask for a better experience. Thank you so much! More

Cyrena was amazing! I blew a tire on the freeway and almost crashed my car. She took care of me when I was frazzled. She was caring, attentive, and helped me in a scary situation. She was professional, almost crashed my car. She took care of me when I was frazzled. She was caring, attentive, and helped me in a scary situation. She was professional, knowledgeable, and so easy going. I live in Los Angeles, but I will certainly come back down here to get my service moving forward. Mazda is lucky to have her on board! Thank you so much!!!!! More

Cyrena is the best!! I live the care I receive for my Mazda. Was able to get a loaner, which was a turbo... my next car. Mazda. Was able to get a loaner, which was a turbo... my next car. More