Capistrano Mazda - Service Center
San Juan Capistrano, CA

547 Reviews of Capistrano Mazda - Service Center
Very good Friendly, easy to talk to, no hassle in bargaining price. Capistrano Mazda is a small dealership, but they are much better than the bigger ones out th Friendly, easy to talk to, no hassle in bargaining price. Capistrano Mazda is a small dealership, but they are much better than the bigger ones out there. More
Best Service Team The entire service team is great. My car was ready as promised, washed and cleaned nicely. Thank you CYRENA who handled my service appointment and I s The entire service team is great. My car was ready as promised, washed and cleaned nicely. Thank you CYRENA who handled my service appointment and I spoke with everyone else in this awesome friendly department as well. I would recommend CapoMazda to everyone I know for all their service & sales needs!! Don't Hesitate, just go and see them...Thank you More
Speedy service, friendly and professional Alex was friendly, very cheerful and efficient. My car was finished earlier than promised. The wait was comfortable. My requests were addressed. I a Alex was friendly, very cheerful and efficient. My car was finished earlier than promised. The wait was comfortable. My requests were addressed. I am happy with the service here. More
Great dealer, which is rare! Excellent staff and dealer. Always enjoy coming here. Cyrena was great and had my car in and out of service very quickly so I didn't have to wait long Excellent staff and dealer. Always enjoy coming here. Cyrena was great and had my car in and out of service very quickly so I didn't have to wait long. Marcin is wonderful as usual, and got to show me some of the new features of the new Mazda 3, will be coming back to get one from him eventually. More
Excellent service only advice I would say is don't leave your copied keys in the vehicle that is getting worked on they could get stolen. only advice I would say is don't leave your copied keys in the vehicle that is getting worked on they could get stolen. More
Oil change + car wash Service was good and done in a timey manner but you could tell my car wash was rushed & not done with much effort for the inside or outside. Service was good and done in a timey manner but you could tell my car wash was rushed & not done with much effort for the inside or outside. More
The only place....where u r Happy you brought in your car! My experience, when bringing in my auto was excellent! I had the Engine Warning Light come on and no appoint. Cyrena met me with a smile & made m My experience, when bringing in my auto was excellent! I had the Engine Warning Light come on and no appoint. Cyrena met me with a smile & made me feel like she was there to HELP me with my vehicle and it's problem. She was caring and was good at listening. No worries about not having an appointment. She was knowledgeable about the vehicle and I felt totally confident that I had no worries......and my car would be taken care of! I had a Mercedes prior to my Mazda and when I took it in, the service department made you feel like you didn't know what you were talking about. I used to be in training & development for a large family entertainment company and I really notice when an employee has great people skills! Also love the reception area.....a nice open feeling & great coffee! More
Friendly, courteous, helpful. My experience is always excellent service. I recently brought the car in for a recall. Previously it was for regular oil change and maintenance. I My experience is always excellent service. I recently brought the car in for a recall. Previously it was for regular oil change and maintenance. I always schedule an appointment but do not know if it makes a difference, but In each case I was treated with respect and the staff is friendly and courteous. I have no complaints and highly recommend the Service. More
Service Rep Awesome The customer service representative, I think her name is Cayrena She was very personable and professional Shevwas very informative and make sure The customer service representative, I think her name is Cayrena She was very personable and professional Shevwas very informative and make sure I was told step-by-step what needs to happen You also arrange for transportation for me back-and-forth More
Good service Went in for a wiper blade relay recall on my son's 2017 Mazda3. Staff was courteous and helpful. Much better than the last time I was there about 3 ye Went in for a wiper blade relay recall on my son's 2017 Mazda3. Staff was courteous and helpful. Much better than the last time I was there about 3 years ago. More