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Capistrano Mazda - Service Center

San Juan Capistrano, CA

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547 Reviews

547 Reviews of Capistrano Mazda - Service Center

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June 21, 2019

Very good Friendly, easy to talk to, no hassle in bargaining price. Capistrano Mazda is a small dealership, but they are much better than the bigger ones out th More

by redket86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Lauren Garza
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 20, 2019

Best Service Team The entire service team is great. My car was ready as promised, washed and cleaned nicely. Thank you CYRENA who handled my service appointment and I s More

by Mujtaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 19, 2019

Speedy service, friendly and professional Alex was friendly, very cheerful and efficient. My car was finished earlier than promised. The wait was comfortable. My requests were addressed. I a More

by sylvia4rx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Both women in the service department were very helpful, Alex Hernandez
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 18, 2019

Great dealer, which is rare! Excellent staff and dealer. Always enjoy coming here. Cyrena was great and had my car in and out of service very quickly so I didn't have to wait long More

by DavidP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 17, 2019

Excellent service only advice I would say is don't leave your copied keys in the vehicle that is getting worked on they could get stolen. More

by MCCARTHYD42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy Campos
Jun 27, 2019 -

Capistrano Mazda responded

Hello, We would like to resolve any issues you have, please contact our service department at your earliest convenience. Thank you, Capo Mazda (949) 218-2445

June 17, 2019

Oil change + car wash Service was good and done in a timey manner but you could tell my car wash was rushed & not done with much effort for the inside or outside. More

by nadiaduprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 13, 2019

The only place....where u r Happy you brought in your car! My experience, when bringing in my auto was excellent! I had the Engine Warning Light come on and no appoint. Cyrena met me with a smile & made m More

by CDLVICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 12, 2019

Friendly, courteous, helpful. My experience is always excellent service. I recently brought the car in for a recall. Previously it was for regular oil change and maintenance. I More

by martin.riley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira Uda
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 12, 2019

Service Rep Awesome The customer service representative, I think her name is Cayrena She was very personable and professional Shevwas very informative and make sure More

by kareemsalama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

June 10, 2019

Good service Went in for a wiper blade relay recall on my son's 2017 Mazda3. Staff was courteous and helpful. Much better than the last time I was there about 3 ye More

by GONTRINIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure.
Jun 28, 2019 -

Capistrano Mazda responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo Mazda family!

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