Capistrano Mazda - Service Center

Amazing Experience!! The service advisor Alex went above and beyond for all my service needs and very knowledgeable !! Taylor was also great in the service department she The service advisor Alex went above and beyond for all my service needs and very knowledgeable !! Taylor was also great in the service department she knew exactly what I needed and we left very happy! More

Perfect No improvements need to be made. It’s always a great experience every time I have to bring the car in for service. Thank you No improvements need to be made. It’s always a great experience every time I have to bring the car in for service. Thank you More

Service on new vehicle My windshield wiper on a new vehicle was defective. I took the care in within 2 weeks and was taken care of immediately with smiles. My windshield wiper on a new vehicle was defective. I took the care in within 2 weeks and was taken care of immediately with smiles. More

Good service Mazda San Juan Capistrano employees make sure that they attend to their clients needs. They are easy to talk to and listen to your concerns regarding Mazda San Juan Capistrano employees make sure that they attend to their clients needs. They are easy to talk to and listen to your concerns regarding your car. More

Came from San Diego. Wish I could give TEN stars!! I just bought my fifth new Mazda, and wanted to get CarPlay installed. I live in San Diego. But the 4.9 (out of 5) rating for Capo Mazda greatly im I just bought my fifth new Mazda, and wanted to get CarPlay installed. I live in San Diego. But the 4.9 (out of 5) rating for Capo Mazda greatly impressed me. The drive to San Juan Capistrano was quick, easy, and scenic. I was the only car there at 7:30 when they opened. The dealership is just a block off the freeway, and looks like it’s fairly new. Most of my career was in automotive sales and service, so I look for ‘telltale’ signs about how a store is being run. Capo Mazda was impeccably clean and well-organized, including the service bays and back lot. There is generous space for good work flow; nothing feels hectic. I chatted with many employees, including service advisors, mechanics, a porter, and sales consultants. Everyone was genuinely effusive in his/her praise of the Capo Mazda work environment, mentioning things like the dealership’s high level of integrity, dedication to quality, and relaxed managerial team. The wholesome environment at Capo Mazda was extraordinarily noteworthy. In short, my first experience at Capo Mazda has assured my future business. When they finished my service work 30 minutes ahead of schedule, I jokingly asked if I could stay longer and just hang out. Even if Capo Mazda may not be your closest dealer, you won’t regret driving just a little farther for the exceptional quality of the experience. More

Awesome The service department is very good. Cyrena was friendly and I enjoyed meeting her. Took time with me and I never felt rushed. Would definitely bring The service department is very good. Cyrena was friendly and I enjoyed meeting her. Took time with me and I never felt rushed. Would definitely bring my Mazda back for my next service appointment. I also like the fact that They text me to remind me when I need to bring my car in next. More

The best dealership I don’t even know where to start when I think of this dealership I’m at a loss of words. They are AMAZING!! I’m not someone who trusts easily but I tr I don’t even know where to start when I think of this dealership I’m at a loss of words. They are AMAZING!! I’m not someone who trusts easily but I trust them with my life!! Im More

Excellent Needed tires, called in for appt for the next morning. Called back to change appt to the same day if possible. Not a problem. Came in, dropped off Needed tires, called in for appt for the next morning. Called back to change appt to the same day if possible. Not a problem. Came in, dropped off my car, rcvd a loaner and was off. Pick-up my car later, as was good to go! More

Fabulous--Who ever hires the staff, give them a raise I have leased many different cars and have gone back to Capo because of service and personal care from the staff and management. When you have leased I have leased many different cars and have gone back to Capo because of service and personal care from the staff and management. When you have leased as many cars as I have, the most important thing is not the CAR (really) as a car takes you from locating A to B. ,But if you don't love the dealership, you change dealerships. I am trying to get my daughter into a Madza and I am almost there! Warmly, Teri More

Great Service Took my car in for a tire rotation and oil change. While I had it in, I wanted a diagnosis for a rubbing sound I was hearing from the driver's side of Took my car in for a tire rotation and oil change. While I had it in, I wanted a diagnosis for a rubbing sound I was hearing from the driver's side of the front of the car when turning the steering wheel. They took the time to diagnose the sound, fixed the strut bearing under CPO warranty, and even performed a TSB that I didn't even know about. While this took multiple days, I had the use of a very nice Mazda 3 as a loaner. More