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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
669 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 669 reviews

November 07, 2024

Capo Valley Toyota is a Great place with good ventilation and kind people. They are excellent and very efficient! More

by notimportant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Nov 08, 2024 -

Capistrano Valley Toyota responded

Thank you for the fantastic review! We're thrilled to hear you enjoyed your experience and felt welcomed by our team. Your kind words motivate us to keep providing excellent service. We look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 07, 2024

The service was a pleasant experience which is typical here at Capistrano Valley Toyota. Robert took good care of me. More

by Jill Redfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Nov 08, 2024 -

Capistrano Valley Toyota responded

Thanks for sharing your positive experience, Jill! We're thrilled to hear that Robert provided you with excellent service. Our team strives to make every visit enjoyable, and your feedback means a lot to us. Looking forward to seeing you again at Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 05, 2024

Angel in service department was very professional and very understanding. He explained everything to me, what was important and what could wait. No pressure and no tactics. I purchased my car from this d More

by makhatibloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 06, 2024 -

Capistrano Valley Toyota responded

Thanks for your fantastic review! We're thrilled to hear about your positive experience with Angel. Our team strives to provide a stress-free environment, and it’s wonderful to know you felt understood. We look forward to welcoming you back for your future car needs! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 05, 2024

Andre was very pleasant to deal with. I got a clear pricing prior to showing up in person. I did the financing documentation digitally at home, and I only spent 1 hour at the dealership More

by yyu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bautista
Nov 06, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, yyu! We're thrilled to hear that Andre made your experience smooth and efficient. Clear communication and convenience are our priorities, and it's great to know we hit the mark. Enjoy your new vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 03, 2024

I just bought my fourth vehicle in two years. The entire company is well run with friendly employees. There has never been an issue for me and I highly recommend it to everyone. More

by bbwolf1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Christopher Poole., Tyler Deneen, Jason Thomas, Hans Ham
Nov 04, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear you’ve had such a positive experience with us. Your loyalty means the world, and we appreciate your recommendation. Cheers to many more successful journeys ahead! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 03, 2024

Easy fast and efficient process. I had an appointment and was given an ETA that was pretty accurate and the service rep would follow up More

by jneomi19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Nov 04, 2024 -

Capistrano Valley Toyota responded

Thanks for sharing your experience! We're thrilled to hear that you found our process easy and efficient. Our team works hard to provide accurate ETAs and follow-ups, and it’s great to know you appreciated it. We look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 03, 2024

Great customer attention from service advisor. Everything was taken care . I will comeback again for next service More

by jgaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Nov 04, 2024 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with our service advisor. We look forward to welcoming you back for your next service and continuing to provide excellent care. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 01, 2024

Service was supposed to rotate my tires. When I went to receive my car, I noticed the tires had not been rotated even though they said they had them. Might want to check your tires location More

by collinsrjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rich, Jacqueline Arellano
Nov 04, 2024 -

Capistrano Valley Toyota responded

It's important we are providing accurate service, which is why this is disappointing to read. We appreciate you bringing this to our attention and we look forward to making sure all services are completed at your next visit. See you then. Regards, Josh Reece Service Director jreece@capovalleytoyota.com

October 31, 2024

Capistrano Toyota employees are always pleasant to work with. Friendly and efficient which is greatly appreciated More

by Jennifer.unger14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy, Jacqueline Arellano, Moe Daleq
Nov 01, 2024 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Jennifer! We're thrilled to hear our team made your experience enjoyable. We pride ourselves on delivering friendly and efficient service, and it’s great to know we hit the mark. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 31, 2024

Great staff across the board. Easy to work with and service is fast. I highly recommend Capistrano Valley Toyota. More

by Bcoutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Nov 01, 2024 -

Capistrano Valley Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our staff and service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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