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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
668 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 668 reviews

March 31, 2025

The dealership worked with us on price and locating the exact truck we wanted and relocating it. More

by Zoeemilyburton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Patrick Chiraulo, Hans Ham
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Apr 01, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with us. Our team always strives to find the perfect vehicle for our customers. Enjoy your new truck, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 29, 2025

Great staff. Love the new, more comfortable.waiting area with tea and water! Rich and Jackie are great. More

by jstjulieann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie at the front desk, Richard Gowdy
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Mar 31, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled you enjoyed our new waiting area and appreciate the shoutout to Rich and Jackie. We strive to create a welcoming environment for everyone. Looking forward to your next visit! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 25, 2025

the salesman Fernando ramirez was very helpful and gave me a reasonable price for the car. no hassles. i went back several times so he could show me how to use the screen More

by vjmarotto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham
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Mar 26, 2025 -

Capistrano Valley Toyota responded

Thanks for sharing your experience! We're thrilled to hear that Fernando provided excellent service and made your car-buying process smooth. If you have any further questions or need assistance, we're here to help! Enjoy your new car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 24, 2025

Great customer service saiid helped me get exactly what i wanted and didn’t try to sell me anything i didn’t want. More

by hatterasv22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
saiid , Hans Ham
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Mar 25, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience! Our team is dedicated to helping customers find exactly what they need without any pressure. Your feedback motivates us to keep delivering great service. Thanks for sharing! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 24, 2025

The most helpful and friendly dealership in da world! !! They always correctly diagnose my car and treat me and my 4Runner with care and respect. 10/10 More

by Jennah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Reece, August Spencer, Gustavo Rich, Paul Bojescu, Jesse Aguilar, Robert Melendez, Richard Gowdy, Jacqueline Arellano
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Mar 25, 2025 -

Capistrano Valley Toyota responded

Jennah, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your trust in us to take care of your 4Runner means a lot. We look forward to continuing to provide excellent service! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 23, 2025

Everything was as they said. NO bait and switch. NO games, just a straightforward sale. I will be buying my next car here. More

by steta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norton
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Mar 24, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had a straightforward experience with us. Your trust means a lot, and we can’t wait to help you with your next car purchase! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 22, 2025

Nice waiting area. The customer service was great. Angel was helpful and informative. My maintenance was also completed in a timely manner More

by Emdinfo2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
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Mar 24, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear you enjoyed our waiting area and received excellent service from Angel. Timeliness is important to us, and we're glad your maintenance was completed promptly. We appreciate your feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 22, 2025

I purchased the vehicle from this dealership almost two years and it was a pleasurable experience. The service department is great so far, no issues. I recommend the dealership. More

by awa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy, Jacqueline Arellano
Report | Print
Mar 24, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear about your positive experience! It’s great to know our service department is meeting your expectations. Thank you for recommending us, and we look forward to continuing to serve you for many more years to come! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 14, 2025

Getting my car serviced was so easy and the new waiting area was so beautiful. The staff were all so pleasant, professional and helpful. My wait seemed to pass by so quickly as I enjoyed a great cup of fre More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
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Mar 14, 2025 -

Capistrano Valley Toyota responded

Thank you for sharing your 5-star rating, CJ! We're thrilled to hear your recent visit went seamlessly. We look forward to working with you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 14, 2025

Always great service - quick, responsive and efficient. I appreciate the reminders when it's time for service. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
Report | Print
Mar 17, 2025 -

Capistrano Valley Toyota responded

Sue, thank you for your fantastic review! We're thrilled to hear you appreciate our quick and efficient service, along with the reminders. Your satisfaction is our priority, and your feedback motivates us to keep delivering excellent experiences. Looking forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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