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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.8
290 Reviews
Call Dealership (949) 276-6886
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 290 reviews

March 29, 2024

The service people were courteous and accommodating. They had my car finished on time and the service agent called me back after I left to answer a question I had about the bill. More

by orsonwong
Recommend Dealer
Yes
Employees Worked With
Paul something
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Apr 01, 2024 -

Capistrano Valley Toyota responded

Orson, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with excellent service and addressed your questions promptly. We appreciate your feedback and hope to see you again soon for your automotive needs. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 27, 2024

I made an inquiry about a car and got and immediate response. When I arrived to see the car , they were ready. All my questions and concerns were addressed. Will definitely recommend Capistrano Toyota More

by denise_n_ln
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda
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Mar 28, 2024 -

Capistrano Valley Toyota responded

Denise, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you received prompt and attentive service during your visit to Capistrano Valley Toyota. We appreciate your recommendation and look forward to welcoming you back in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 26, 2024

Amazing team to work with. Made the process quick and easy. We were able to agree to a price over the phone which made it easier for us as we live 2 hours away. More

by trent.crouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin,
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Mar 28, 2024 -

Capistrano Valley Toyota responded

Hey trent.crouse, thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with our team. Making things easy and convenient for our customers is always a top priority for us. We appreciate your feedback and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 17, 2024

Excellent customer service. Advisor went above and beyond to assist and explained all the issues with expertise and clarity. More

by nick.sacco85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D
Report | Print
Mar 19, 2024 -

Capistrano Valley Toyota responded

Thank you for the glowing review, Nick! We're thrilled to hear about your positive experience with our advisor. Providing top-notch customer service is always our priority. If you ever need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 15, 2024

Except for the construction inconvenience, Richard Gowdy is great. I have nothing else to say. More

by davidmacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
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Mar 19, 2024 -

Capistrano Valley Toyota responded

Hi David, we appreciate your feedback on Richard! We're glad to hear that you had a positive experience overall. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our services! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 15, 2024

Westin made everything easy for us, got the car we wanted at a price that other dealerships would not budge on. More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Westin, Robin
Report | Print
Mar 19, 2024 -

Capistrano Valley Toyota responded

Hi Michelle, thank you so much for sharing your positive experience with us! We're thrilled to hear that we could make the car-buying process easy and provide you with the vehicle you wanted at a great price. We appreciate your feedback and hope to see you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 14, 2024

Very friendly and no pressure talking to them. Professionally showing the features of the SUV as simple that I can understand. More

by Loy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Castanares
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Mar 15, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your experience, Loy! We're glad to hear that our team made you feel comfortable and provided a clear explanation of the SUV features. Your positive feedback is greatly appreciated. Let us know if you have any more questions in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 13, 2024

Best attitudes in the business. Always get my cars here, and service is 1st rate. More

by jrjohnsan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ohlman, ND Patrick.
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Mar 14, 2024 -

Capistrano Valley Toyota responded

Hi jrjohnsan, thank you for your kind words! We're thrilled to hear that you always have a positive experience with us. We strive to provide top-notch service to all of our customers, and we're glad to hear that it shines through. We look forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 13, 2024

You are polite, helpful, prompt, and you do good work! Thank you for your excellent service More

by nhm5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Mar 14, 2024 -

Capistrano Valley Toyota responded

Hi nhm5000, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. Providing excellent service is always our top priority, and we appreciate you taking the time to share your feedback. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

Helpful
March 07, 2024

I come to your dealership for service even though I both of my Toyota's at other dealerships because of your honest service. Additionally your service employee Richard Gowdy is always very helpful and perso More

by tgarn703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Mar 08, 2024 -

Capistrano Valley Toyota responded

Thank you for the glowing review, tgarn703! We're thrilled to hear that you appreciate our honest service and the professionalism of Richard. We strive to provide top-notch service for all our customers, and we're grateful for your loyalty. We look forward to serving you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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