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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
823 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 823 reviews

March 27, 2026

Paul in service is really helpful and goes above and beyond. He shows he cares about his customers More

by Graham Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Mar 30, 2026 -

Capistrano Valley Toyota responded

We’re happy to hear about your positive experience with Paul! Our team strives to provide exceptional service, and it’s great to know that his dedication made an impact. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 26, 2026

Purchased my RAV4 in December. Had an issue with my window. Got me in right away & fixed in an about a hour. Great customer service from Austin then Angel. Thank you! More

by kimmccln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena, Austin Norton
Mar 27, 2026 -

Capistrano Valley Toyota responded

It’s great to know Austin and Angel provided you with excellent customer service while resolving your window issue quickly. Enjoy your RAV4, and thank you for choosing us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 25, 2026

Lots of available appointments. 10M service handled quickly and got my car back easy peasy. More

by jodiejill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Mar 26, 2026 -

Capistrano Valley Toyota responded

We're thrilled to hear that you had a quick and easy service experience. Our team works hard to make sure everything runs smoothly, and your feedback means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 14, 2026

Service was great. I waited for my service to be completed and wait time was reasonable. More

by Waves_dolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Romero
Mar 16, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing your 5-star rating! We are thrilled that our team provided you with a quality service experience. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 13, 2026

Excellent Service Received. . Service appointment was easy to schedule .. Service Manager was very knowledgeable and Friendly to work with. More

by league_anime.2q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Mar 16, 2026 -

Capistrano Valley Toyota responded

We're so glad to hear about your positive experience! It’s wonderful that our team made your service appointment hassle-free and provided you with knowledgeable assistance. Your kind words motivate us to keep delivering great service. Looking forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 12, 2026

Came in with my daughter for her first 5k service on her 25 Corolla. Met with Bill,just by chance on the lot. He was kind,polite and professional,gave us a no obligation appraisal and offered us a 2026 Co More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Hans Ham, Jacqueline Arellano
Mar 13, 2026 -

Capistrano Valley Toyota responded

Thank you for sharing, Shane! We’re thrilled Bill and Tyler made the experience so easy and helped your daughter drive away in a new 2026 Corolla. We’re glad she’s loving her new features and appreciates your kind words about our team! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 10, 2026

The service department is really knowledgeable and efficient. The reminders are helpful, too, because they lead you directly to scheduling. More

by Toyota92675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena, Jesse Aguilar
Mar 13, 2026 -

Capistrano Valley Toyota responded

Thank you for your feedback! We’re glad our service team was knowledgeable and efficient, and that our reminders made scheduling easy. We appreciate you trusting us with your vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 09, 2026

I have always had a good experience with the service department. Paul was great with the major service, communicated clearly what needed to be done and was patient with my questions. More

by mizzyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu, Jesse Aguilar
Mar 13, 2026 -

Capistrano Valley Toyota responded

Thank you for your kind words! We’re glad Paul provided clear communication and patient guidance during your major service. We appreciate your continued trust in our service department! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2026

Great facility. Accurate service. Warm friendly atmosphere. Made me feel special ans really listened to me . More

by r81936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
Mar 09, 2026 -

Capistrano Valley Toyota responded

We're glad to hear you had such a positive experience! Creating a warm and attentive atmosphere is important to us, and it’s wonderful to know you felt valued. Thank you for sharing your thoughts; we look forward to welcoming you back soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 05, 2026

Straight forward no haggling friendly service communicated well took care of the issues good overall customer service More

by Kool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Sveda
Mar 06, 2026 -

Capistrano Valley Toyota responded

We’re so glad to hear about your positive experience! Providing straightforward and friendly service is what we strive for. It's wonderful to know that our team communicated effectively and addressed your needs. Thanks for sharing your thoughts! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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