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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Reviews
4.9
668 Reviews
Call Dealership (949) 276-6886
View Awards

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 668 reviews

March 08, 2025

I had a great experience at Capo Valley Toyota. They found the exact truck I wanted and closed the deal quickly and easily. I never felt pressured to hurry or compromise. More

by towhome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin, Bill. BillyO Ohlman, Jason Thomas
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Mar 10, 2025 -

Capistrano Valley Toyota responded

We’re thrilled to hear you had such a positive experience with us! It’s great to know we could help you find your perfect truck without any pressure. Thank you for choosing Capistrano Valley Toyota! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Staffs were all very kind. They walk me through all the things my car needs. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
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Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for your feedback, D! We're thrilled to hear you had a positive experience with our staff. Helping you understand your car's needs is our priority. We look forward to seeing you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Your service department is always top notch. I will never get my car serviced anywhere else! More

by tbiedebach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro, Mark Moneymaker
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Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you’re so satisfied with our service department. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch care for your car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Appreciated the detail and responsiveness of my service agent to keep me abreast of the vehicle's service progress. More

by petervanderarend1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Peter! We're thrilled to hear that our service agent kept you informed throughout the vehicle's service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Fast service. Friendly folks, I got in and out in no time. That's what service is about More

by jjc1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
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Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review! We're thrilled to hear you enjoyed our fast and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 07, 2025

Our service associate was great. We did not finance our car. I do have a complaint that we were not told about the rebate from SDGE by the finance department or sales representativ More

by Pat San Clemente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
Report | Print
Mar 10, 2025 -

Capistrano Valley Toyota responded

Pat, This should not have been overlooked and this is something we will be addressing with our team. We appreciate you bringing this to our attention and we hope you're enjoying your new Toyota thus far. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 06, 2025

Personnel or competent and helpful and service was very timely. Would recommend the service department. More

by Amski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu, Jesse Aguilar, Robert Melendez, Jacqueline Arellano
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Mar 10, 2025 -

Capistrano Valley Toyota responded

Amski, thank you for your fantastic review! We're thrilled to hear that our team provided you with timely and helpful service. Your recommendation means a lot to us, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 06, 2025

Bryan helped us out last summer on the outgoing 2024 4Runner. Great experience with Capistrano Valley Toyota! More

by Daniel Camacho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Castares
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Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic review, Daniel! We're thrilled to hear you had a great experience with Bryan and your 4Runner. We appreciate your support and look forward to assisting you again in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 06, 2025

The dealership has been professional and friendly with each of my visits highly recommend always able to get an appointment right away More

by michellebelcheff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Spencer
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Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Michelle! We're thrilled to hear you’ve had such positive experiences with our team. We strive to provide excellent service and quick appointments. Your recommendation means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 06, 2025

The customer service is the best at Capistrano Toyota! We are always so happy with the service. More

by danielle.wersching
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar, Jacqueline Arellano
Report | Print
Mar 10, 2025 -

Capistrano Valley Toyota responded

Thanks, Danielle! We're thrilled to hear you love our customer service. Your satisfaction means the world to us, and we look forward to continuing to provide you with great experiences! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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