
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome experience! Buddy is amazing. Knowledgeable, informative, expedient, amiable, no pressure. Can’t believe that I passed by that dealership for decades and never o Buddy is amazing. Knowledgeable, informative, expedient, amiable, no pressure. Can’t believe that I passed by that dealership for decades and never once stopped in! More
It was very easy to schedule things online, they provided great service and are trustworthy folks. great service and are trustworthy folks. More
Great service from a friendly and professional crew. They fixed the problem on the second try due o a very obscure hardware malfunction. They fixed the problem on the second try due o a very obscure hardware malfunction. More
I wasn’t acknowledged when I arrived for my appointment. The person at the desk just sat and typed when I stood in front of her. Finally Brad was free and helped me out. There was only one other service per The person at the desk just sat and typed when I stood in front of her. Finally Brad was free and helped me out. There was only one other service person there, and Brad was alone when I returned to get the car. The dealership seems very understaffed. Had to wait 20 minutes for my car even though it was sitting in the lot 20 feet away. I have been happy there in the past (have purchased 3 cars there) but seems to be going downhill. Brad has been there a long time and is friendly and helpful. More
The staffs are well trained efficiently to deal with customer easy and peace. Even customer’s animal accompanied gets happy treatment. Keep up the good work Volkwagon Co. customer easy and peace. Even customer’s animal accompanied gets happy treatment. Keep up the good work Volkwagon Co. More
3 weeks to get a transmission replaced on a brand new VW Atlas with a loaner car that doesn’t accommodate the needs of my family. Only to have the repaired transmission fail in 2 days again. Poor communicat Atlas with a loaner car that doesn’t accommodate the needs of my family. Only to have the repaired transmission fail in 2 days again. Poor communication, constant delays, lack of urgency in resolving problems. More
Very helpful and friendly dealership. Took care of my needs in a very fair amount of time. I will definitely recommend capo to friends and family. Took care of my needs in a very fair amount of time. I will definitely recommend capo to friends and family. More