Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,584 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,584 reviews
June 18, 2025
Best dealership ever! Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for a Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for and to do business with. More
by Nick
Verified CustomerEmployees Worked With
June 16, 2025
3rd vehicle purchased here and always my go to for service, great team and always feel welcome here! service, great team and always feel welcome here! More
by sknnotstir3
June 13, 2025
Zander is a great service representative ! !! Very helpful and pleasant to work with. The dealership overall from the time I bought my iD4 has been outstanding !! xxxxxxto all!! !! Very helpful and pleasant to work with. The dealership overall from the time I bought my iD4 has been outstanding !! xxxxxxto all!! More
by Timhayes247
Employees Worked With
Zander
June 13, 2025
I get great service and everyone is very helpful. My only complaint is the lack of loaner cars, anytime I’ve inquired about one the answer is “first come, first served” but in my 2 years of owning my My only complaint is the lack of loaner cars, anytime I’ve inquired about one the answer is “first come, first served” but in my 2 years of owning my ID4 a loaner is never available. For this reason I had to wait a few weeks to when I was off work to schedule the repair. I understand that loaners are in high demand, and limited, I’m just more accustomed to a loaner being part of the service after paying over $50k for a car. Having said that, Zander was very helpful and got my car serviced quickly and provider a Lyft, but I would like loaner service in the future to have more flexibility over when I can schedule repairs. More
by jmmj99
Employees Worked With
Zander
June 11, 2025
Everyone was very helpful. Came in several times with questions and promptly received assistance. Second car that I have bought here. Buddy made sure that I understood how t Came in several times with questions and promptly received assistance. Second car that I have bought here. Buddy made sure that I understood how to connect navigation. That has been a lifesaver. More
by 1760AC
June 08, 2025
I flew out from Arizona to take advantage of a good deal on an atlas. Buddy picked me up from the airport and took good care of me throughout the purchase process. on an atlas. Buddy picked me up from the airport and took good care of me throughout the purchase process. More
by BRIAN.KIMMINAU
June 02, 2025
Excellent customer care and excellent service for my car! ! I love the videos they provide to show me what needs attention. ! I love the videos they provide to show me what needs attention. More
by MCH8
Employees Worked With
June 02, 2025
Everyone was wonderful to work with. All communication was wonderul and everyone was friendly and professional. Pleasant car experience All communication was wonderul and everyone was friendly and professional. Pleasant car experience More
by NHUTTENHOFF
May 29, 2025
As always, Miles (Owner) has put together a great team in both Sales and Service. This was our 7th VW purchase in the last 30 years and Capo VW never fails to exceed expectations. Thank you to all of y both Sales and Service. This was our 7th VW purchase in the last 30 years and Capo VW never fails to exceed expectations. Thank you to all of you! More
by vendors
Employees Worked With
Other Employees :
Michael-Sales & John Littlefield-Finance both get 5 stars
