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Capistrano Volkswagen

San Juan Capistrano, CA

4.4
1,696 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,696 reviews

January 15, 2026

Luke was great, friendly and was on top of it, got back to me quickly More

by WADENJULIE
Recommend Dealer
Yes
Employees Worked With
Luke
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 14, 2026

I received great customer service from VW for an oil leak caused by Walmart service center. More

by Rockgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gonzalez
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 14, 2026

Everyone there makes you feel like family. Wish they were hiring. Top-notch employees and amazing managers. The owner must be so proud. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Colucci
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 14, 2026

very fast and great work! The experience was great in the fact that communication was well said and repair. It was done the same day. More

by PAULCLARKA
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 10, 2026

Excellent service, great sales people to work with. This is the third vehicle I have purchased from CapoVW. More

by chris.lynch
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 09, 2026

Straight forward upfront information and updates regarding repair and maintenance services, makes the Capo VW experience very worthwhile - very responsive and respectful!! More

by mwseamz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 06, 2026

James Gonzales was amazing! He went over the top to help in a bad situation… Very professional and went beyond to help me figure out what to do with my car!!! More

by MAGGIEONTHERUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gonzalez
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 06, 2026

Used this dealership for all of my maintenance and repairs of my 2019 Jetta. Everything is up to par. Great lobby for waiting for service on my VW. Thanks Also video from tech on status of my VW duri More

by HARRAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 03, 2026

Excellent service. So clean. Easy checkmin and drop off. I like the quality free coffee bar. Greg Ackee the service rep was fantastic. More

by miakimpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ackee
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

January 01, 2026

Delightful visit as always. I enjoyed the new greeter experience. Lynn is perfect: sweet, efficient with a wry sense of humor. More

by blburr
Recommend Dealer
Yes
Employees Worked With
Greg Acer
Jan 16, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

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