Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,717 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,717 reviews
Verified Customer
February 19, 2026
Made appointment with loaner car confirmed. 'Sorry, we don't have one'. Took 2 days, factory recall and under warranty, refused to reimburse rental car cost. Not good. Extremely poor. 'Sorry, we don't have one'. Took 2 days, factory recall and under warranty, refused to reimburse rental car cost. Not good. Extremely poor. More
by MATTDOM12
Employees Worked With
Brad & Cory
February 13, 2026
Brad is always knowledge about by Toureg TDI which is a complicated car to maintain. He is honest and has the best interest in me as a customer as to the recommendations that need repair. Great customer se complicated car to maintain. He is honest and has the best interest in me as a customer as to the recommendations that need repair. Great customer service. I live in the central coast area- 310 miles away and drive the distance to capo VW becasue your auto techs understand how to maintain the repairs on my car. More
by DENISERANDAZZO
Employees Worked With
February 12, 2026
The best place on earth! Better than Disney land It's better than sliced bread I'll always come back Better than Disney land It's better than sliced bread I'll always come back More
by SCUDERIATIFOSI
February 12, 2026
He was very knowledgeable and wasn't pushy. Also helpful . After purchasing the car he was still more than helpful answering questions that came up Also helpful . After purchasing the car he was still more than helpful answering questions that came up More
by BRYANTJUANITA
