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Capistrano Volkswagen

San Juan Capistrano, CA

4.4
1,717 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,717 reviews

February 26, 2026

Very Friendly and helpful Always fair and good explanation of the issues with my vehicle. More

by MBILEN
Recommend Dealer
Yes
Employees Worked With
Greg
February 22, 2026

Went in because a warning sensor was on. After leaving the dealership the sensor was still on More

by TONYGUINANE
Recommend Dealer
No
February 19, 2026

Made appointment with loaner car confirmed. 'Sorry, we don't have one'. Took 2 days, factory recall and under warranty, refused to reimburse rental car cost. Not good. Extremely poor. More

by MATTDOM12
Recommend Dealer
No
Employees Worked With
Brad & Cory
February 18, 2026

Lack of communication Had to keep calling to get an update from the dealership Many times More

by Carlos
Recommend Dealer
No
February 17, 2026

Good Service The service was excellent and also the Service Advisor ask all the questions I have. More

by annmarlenemartillo
Recommend Dealer
Yes
Employees Worked With
James Gonzalez
February 13, 2026

Brad is always knowledge about by Toureg TDI which is a complicated car to maintain. He is honest and has the best interest in me as a customer as to the recommendations that need repair. Great customer se More

by DENISERANDAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

February 13, 2026

Quick easy convenient I was happy how easy and quick the process was and felt helped and attended More

by HENRYL09
Recommend Dealer
Yes
Employees Worked With
James
February 12, 2026

The best place on earth! Better than Disney land It's better than sliced bread I'll always come back More

by SCUDERIATIFOSI
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Johnson
Feb 13, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

February 12, 2026

Everything went great, bought a used car I got a good deal and marcin had great customer service. More

by CARLOS.DIAZ0417
Recommend Dealer
Yes
Employees Worked With
Marcin
Feb 13, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

February 12, 2026

He was very knowledgeable and wasn't pushy. Also helpful . After purchasing the car he was still more than helpful answering questions that came up More

by BRYANTJUANITA
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Colucci
Feb 13, 2026 -

Capistrano Volkswagen responded

Thank you for your review!

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