Capistrano Volkswagen

By far The Best Service Department in OC‼️Fred Evans By far The Best Service Department in OC‼️ Fred Evans consistently provides the most fluid, seamless and efficient service time after time. Fred had By far The Best Service Department in OC‼️ Fred Evans consistently provides the most fluid, seamless and efficient service time after time. Fred had already started the process as soon as I step out of my car. From arrival to my Lyft ride back home ⭐️⭐️⭐️⭐️⭐️‼️ Thank you Fred and team Capo VW. Cheers..... More

Buddy Holguin is a consummate professional who got us the best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the y best deal possible on a new Tiguan. He was honest, communicative, and always courteous -- as I've come to expect from the folks at Capo VW over the years! More

They took great care of me they reminded me of my appointment and confirmed it with me they were super helpful they even washed my car appointment and confirmed it with me they were super helpful they even washed my car More

Chuck was great to work with. He was friendly, informative and not pushy. Nick, his manager, was also friendly and helpful. Both seemed sincere in their approach and efforts. informative and not pushy. Nick, his manager, was also friendly and helpful. Both seemed sincere in their approach and efforts. More

Thank you for the great service.. Brought car in for its 10,000 mile service.. It work perfect .. It was done on the time they promise plus washed ready to go.. Love my car and the service too. thanks.. 10,000 mile service.. It work perfect .. It was done on the time they promise plus washed ready to go.. Love my car and the service too. thanks.. More

Your salesman Steven was amazing . He worked hard to help me get a great car for my daughter .. This was the first grandchild of our family that wasn’t able to have her grandpa be at the dealership with her me get a great car for my daughter .. This was the first grandchild of our family that wasn’t able to have her grandpa be at the dealership with her to pick out her car with his help because he passed away 😥.. It was very hard for me too but Steven helped me to stay calm .. thanks again Christine Sawtell More

Very pleased by my first experience at Capistrano VW. Professional, polite efficient. I was so impressed when they diagnosed my mechanical issues - i got an video by email and cell phone text. Showed me Professional, polite efficient. I was so impressed when they diagnosed my mechanical issues - i got an video by email and cell phone text. Showed me clearly what was wrong. I will continue to do business with Capistrano Volswagen More

Corrected the problem professionally and much quicker than anticipated. Made sure we had a ride home and kept us well informed on the diagnosis and progress of repair. Very happy with all. than anticipated. Made sure we had a ride home and kept us well informed on the diagnosis and progress of repair. Very happy with all. More

Curt service. It seemed like everyone had a chip on their shoulder about something. The costs of the service to my car was not explained before I signed and I found out later that I had a $95 inspection char shoulder about something. The costs of the service to my car was not explained before I signed and I found out later that I had a $95 inspection charge for them to look at a problem with my sideview mirror. The quotes they gave me for other services were outrageous. I won't be back again. Note: I have no idea who I worked with because everyone wore masks and no one introduced themselves. I picked a random person and rating just to submit this review. More

Great service. Love the transparency and no hidden charges. Thankful for the Lyft service. I like the video of my car being inspected. Perhaps offer deep cleaning inside the car and coffee charges. Thankful for the Lyft service. I like the video of my car being inspected. Perhaps offer deep cleaning inside the car and coffee More