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Capistrano Volkswagen
San Juan Capistrano, CA
1,584 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,584 reviews
July 28, 2020
This is my 2nd car from capo and they where/have been extremely helpful both times. I will clearly be in for my 3rd car. extremely helpful both times. I will clearly be in for my 3rd car. More
by jcuellar101
Verified Customer
July 24, 2020
Very efficient, clean and courteousGreat communication Very efficient, clean and courteous Great communication by the service department. Everyone is very helpful at this dealership. I would recommend the Very efficient, clean and courteous Great communication by the service department. Everyone is very helpful at this dealership. I would recommend them to all my friends. More
by JAIMOI55
Employees Worked With
Jeff ( not sure of last name ) in Service 5 star, Steve Skinner, Arlen Mack, Fred Evans
July 24, 2020
As always great friendly and competent service. I would especially like to commend Jeff the service writer, Jeff is always on top of things and a totally straight shooter. especially like to commend Jeff the service writer, Jeff is always on top of things and a totally straight shooter. More
by jjn1817
Employees Worked With
Thought name was Jeff
July 24, 2020
Capo VW Service is the best! We consistently have great service by our advisor, Brad, and the mechanic team. They really help us know what to do and when to keep our Atlas running smoothly! Thanks Capo VW! service by our advisor, Brad, and the mechanic team. They really help us know what to do and when to keep our Atlas running smoothly! Thanks Capo VW! More
by BETHT
Employees Worked With
Other Employees :
Ron Cole (technician), Casey- washed and delivered our car promptly!
July 22, 2020
We always receive the best service when it comes to buying or leasing a car through Capo VW! The staff has consistently been professional and friendly throughout the six years we’ve visited the dealers buying or leasing a car through Capo VW! The staff has consistently been professional and friendly throughout the six years we’ve visited the dealership and works with us to make the experience enjoyable. More
by kacytlane
July 22, 2020
A quick checkup Made an appointment on-line and went in for a quick check-up before hitting the road. All was good and I was in an out in about an hour. They even was Made an appointment on-line and went in for a quick check-up before hitting the road. All was good and I was in an out in about an hour. They even washed my 2018 Passat SEL. More
by THOMCOLBY
Employees Worked With
Arlen Mack
July 22, 2020
Fast, fair and concise Delivered as promised at a fair price. Can always count on you people which is why I've owned 5 VW's over the past 15 years. Delivered as promised at a fair price. Can always count on you people which is why I've owned 5 VW's over the past 15 years. More
by garybushouse
Employees Worked With
Arlen Mack
July 22, 2020
Buddy is by far the best car salesman anyone could ask for. He made buying a car so easy and fun! He knows everything there is to know about Volkswagens.. BEST man too ! He is so genuine .. for. He made buying a car so easy and fun! He knows everything there is to know about Volkswagens.. BEST man too ! He is so genuine .. More
by Marlahaislip
Employees Worked With
July 21, 2020
Arlen really helped me out. I was recently in for service a few weeks ago & did a big service job. Had recently spent some money doing a water pump. I had lost my job when COVID 19 started and replay didn’t a few weeks ago & did a big service job. Had recently spent some money doing a water pump. I had lost my job when COVID 19 started and replay didn’t want to spend the money but I knew it was an important job with the mileage on my car & didn’t want it to lead to other more substantial problems . Had to take the car back In again due to a check engine light so I was nervous that I had another major issue with my VW. However he explained we will check it out & help you out with whatever they could for me. Anyway it wasn’t a minor ordeal and made it out with a fair price and the engine light is now out and I’m feeling good about the vehicle and the service dept taking care of me and making the right recommendations on my behalf. Thank you Capo VW More
by CTAT
Employees Worked With
Arlen Mack
July 17, 2020
New Jetta SEL Premium Very happy with the terms of the lease. We like the vehicle so far, and feel like the payments are appropriate for the vehicle we leased. Very happy with the terms of the lease. We like the vehicle so far, and feel like the payments are appropriate for the vehicle we leased. More
by Jacqueline Engel
