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Capistrano Volkswagen
San Juan Capistrano, CA
1,569 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,569 reviews
July 16, 2020
purchase our bug easy purchase was easy to get it all done. did not take long. everyone friendly. was just an easy transaction and went smooth. no issues easy purchase was easy to get it all done. did not take long. everyone friendly. was just an easy transaction and went smooth. no issues More
by dguy0
Verified Customer
July 11, 2020
scheduled Maintenance Service writer very good and technicians work was good. I would have rated the technicians work very good however I needed to return to the dealership Service writer very good and technicians work was good. I would have rated the technicians work very good however I needed to return to the dealership as the oil level was not full after they changed the oil as part of my service. Pricing is on the high side. More
by FRUSSO
Employees Worked With
Fred Evans
July 10, 2020
AWESOME CAR BUYING EXPERIENCE...PERFECT 10! Was the 4th VW that I've purchased from Capo VW and the buying experience has gotten better each and every time, however this experience was a 10+. I' Was the 4th VW that I've purchased from Capo VW and the buying experience has gotten better each and every time, however this experience was a 10+. I'm sure this isn't the norm, but Miles Brandon, the owner of Capo VW and his excellent sales consultant Mike Stieber delivered our new VW Arteon personally TO MY HOUSE. We still had to go down to the dealership to finalize everything and Mike came in on his day off to make sure everything was taken care of. Mike even spent at least an hour showing my wife all of the many "bells & whistles" of the new car and seemed happy to do so. Add the quick & easy financing session with Paul Clark and you have a very happy customer now and for life. THANK YOU Miles & crew, you earned an A+++. Sincerely Ken & Kathy Hill More
by KATHYH5058
July 10, 2020
Great job They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. They did a great job. The work was done fast and efficient. I would defiantly go back. I would take any of our cars back for work. More
by tbright1
Employees Worked With
July 09, 2020
I had a good experience at Capistrano Volkswagen. The staff was courteous and professional. I didn’t feel pressured into making a purchase. Would definitely go back again. staff was courteous and professional. I didn’t feel pressured into making a purchase. Would definitely go back again. More
by ZAHRTJACOB
July 09, 2020
The team at Capo VW was friendly, helpful, fair and not pushy at all. My family and I had a really great experience there. They made everything easy - from test driving different models, to finally picking pushy at all. My family and I had a really great experience there. They made everything easy - from test driving different models, to finally picking out the right car for our family. We worked mostly with Buddy but everyone there makes you feel like they value your business. Would recommend them to anyone looking to buy a VW. More
by malicecorton
July 08, 2020
Professional, Helpful, Genuine, Love the video-High Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. More
by DOBRIEN3111
Employees Worked With
Caleb , Arlen Mack
July 06, 2020
Always outstanding and friendly service!! They handled a nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. More
by debrarainey
July 02, 2020
New car purchase. Joey and Nick was awesome. The financing was a different matter. An optional cost for an anti theft device was added to the contract without my perm Joey and Nick was awesome. The financing was a different matter. An optional cost for an anti theft device was added to the contract without my permission $430.00. The contract tract was revised the next day. I did receive an apology furor Nick but I still am not clear why it was added. More
by smherrera05
July 02, 2020
All excelente as always!!! People at service department take care of everything I asked and my car was ready on time!!! Thank you so much take care of everything I asked and my car was ready on time!!! Thank you so much More
by ADRIANALLACER
