Capistrano Volkswagen

Great service. Great work. Great communication. Did the work needed and found quality alternative parts, warranties by VW, despite nationwide shortage of particular parts needed. work needed and found quality alternative parts, warranties by VW, despite nationwide shortage of particular parts needed. More

had my 40k service here and they were wonderful! very thorough and communication was excellent. even got a thorough video of my car and what it might need! thorough and communication was excellent. even got a thorough video of my car and what it might need! More

My sales guy Chuck was great! Never pressure and ready to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John wa to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John was wonderful as well! Steve Smith too! More

all good.....appreciated car wash - informative service department I would recommend the dealership for purchase or service, although at first I hesitated because of the fraud years back.... service department I would recommend the dealership for purchase or service, although at first I hesitated because of the fraud years back.... More

Capistrano Volkswagen truly has excellent process, quality of work and customer service. Not only did they accommodated me with short notice. The task all got done as scheduled. quality of work and customer service. Not only did they accommodated me with short notice. The task all got done as scheduled. More

BRAD TOLD ME TO COME IN AS SOON AS I CALLED=VERY COMFORTING AS I'M ELDERLY,HANDICAPPED. HE FIXED IT WHILE I WAITED.FABULOUS! COMFORTING AS I'M ELDERLY,HANDICAPPED. HE FIXED IT WHILE I WAITED.FABULOUS! More

The whole buying process was a breeze. Pre qualified online and got our quote from the comfort of our home. Got to the dealer and everyone was nice. Sales person named Steven was super nice. Test drove online and got our quote from the comfort of our home. Got to the dealer and everyone was nice. Sales person named Steven was super nice. Test drove the car with my whole family including baby in a car seat. No charge ups, you get the price that is advertised online. Very happy with their service. More

Easy but creative transaction to get numbers to work. Kevin and Chuck were great to work wth, and the overall experience was very pleasant. Looking forward to driving my 2021 Tiguan R over the next 3-yea Kevin and Chuck were great to work wth, and the overall experience was very pleasant. Looking forward to driving my 2021 Tiguan R over the next 3-years!! More

I would like to thank Buddy, Nick, Joey & AJ for all their excellent customer service. Thank you Buddy for your patience, kindness and positive attitude . It was very much appreciated and made the proce their excellent customer service. Thank you Buddy for your patience, kindness and positive attitude . It was very much appreciated and made the process of getting my car a lot easier. More

Easy, quick, no hassle, no pressure, no sales gimmicks. Got us the right car with payment we wanted. Highly recommend Mike and his team! VW Taos Got us the right car with payment we wanted. Highly recommend Mike and his team! VW Taos More