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Capistrano Volkswagen
San Juan Capistrano, CA
1,565 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,565 reviews
February 15, 2020
We have purchased three cars from Capo. We have been so happy. Always treated well. A great staff. So helpful and patient. Thank you Jeff! happy. Always treated well. A great staff. So helpful and patient. Thank you Jeff! More
by bjbtmcet
Verified CustomerEmployees Worked With
Jeff was very patient and kind. Thank you
February 14, 2020
Richard was fantastic to work with and went above and beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would wo beyond to ensure I had an easy transaction and got the car the same day and helped me return and pick up other vehicles - very impressed did would work with him again. More
by NKZJBROOKS
February 11, 2020
Excellent service They provide very friendly service at Capo VW. Brad and Fred have been my service advisors for years. I highly recommend seeing them on your next VW They provide very friendly service at Capo VW. Brad and Fred have been my service advisors for years. I highly recommend seeing them on your next VW service. More
by BOBBYSIMS77
February 07, 2020
Fred and Brad are always so awesome. Brad was able to get me in the next day for my oil change. They used Lyft to get me to my appointments while my car was being worked on. I’m always so happy when I get my me in the next day for my oil change. They used Lyft to get me to my appointments while my car was being worked on. I’m always so happy when I get my car back, all clean! I can’t wait for my next service! More
by olivia.santoni16
February 06, 2020
An awesome experience I had been looking for a low mileage, used Porsche Cayman for some time. A very fairly priced car with low mileage came up on Car Gurus. I had been lo I had been looking for a low mileage, used Porsche Cayman for some time. A very fairly priced car with low mileage came up on Car Gurus. I had been looking countrywide, but this particular one was from Capistrano VW. I enquired through Car Guru and Richard McAllister promptly responded. Richard was a joy to work with. As the car had just come in to the dealership, there were no photos so Richard went out to the car and took a very well done video introducing the car and himself. I worked with Richard and purchased the car sight unseen. The paperwork was FedEx'd to me and I was able to fill everything out before flying to Southern California to pick up the car. Richard met me, introduced me to Nick and the handover could not have gone smoother. The 2007 Cayman was prepped and looked like it could be a new car delivery. I can't express how pleased I am with my new Cayman and the support that I received from the whole team at Capistrano VW. More
by 987 Cayman Owner
February 05, 2020
Top notch! This is my second Volkswagen purchase at this location because they know how to do fantastic, friendly, professional business. I will definitely be ba This is my second Volkswagen purchase at this location because they know how to do fantastic, friendly, professional business. I will definitely be back for service needs as well! More
by CHRISLISALEDYARD
February 05, 2020
Another VW from Capo This is my 4th GTI, (and our 10th VW). We have been shopping at Capo VW for over 25 years, and after numerous cars purchased (and serviced) here we al This is my 4th GTI, (and our 10th VW). We have been shopping at Capo VW for over 25 years, and after numerous cars purchased (and serviced) here we always return because of the great people. Joey and Nick made it easy to get into a new VW, and the service advisors (Fred, Jeff, Brad & Arlen) are all very knowledgeable and helpful. Keep up the great work!! More
by JCWRIGHT
February 04, 2020
I had a great experience with Capo VW. I was assisted in ending my lease and started a new buy out plan. I was thrilled to have the process started and completed within the same day. Thank you ending my lease and started a new buy out plan. I was thrilled to have the process started and completed within the same day. Thank you More
by monica.m
February 04, 2020
Always so nice and professional. Love taking my car here. Always get great services done. Will continue to come back for any services needed on my car. Always get great services done. Will continue to come back for any services needed on my car. More
by jsmen81
Employees Worked With
February 04, 2020
Great as always My family has used Capo Volkswagon going on 15 years now, and we always will, GREAT SERVICE !!! Steve Skinner has always worked hard to give us the My family has used Capo Volkswagon going on 15 years now, and we always will, GREAT SERVICE !!! Steve Skinner has always worked hard to give us the best deal we could ask for, a true people person. Keep up the great work Steve, see you next time, More
by Scottbawden
