Capistrano Volkswagen

Oil change I made an appointment, showed up and Fred Evans (my service adviser) was waiting for me, took care of me right away and my oil change was done in no I made an appointment, showed up and Fred Evans (my service adviser) was waiting for me, took care of me right away and my oil change was done in no time. Thanks for the great service! More

Dead Battery - covered under warranty Really pleased with recent service visit. Car was serviced quickly and professionally. Work was done thoroughly and car is as good as new. Thank you f Really pleased with recent service visit. Car was serviced quickly and professionally. Work was done thoroughly and car is as good as new. Thank you for taking care of me. More

Dells customer experience On time and the cost was exactly as estimated... kept me informed on the progress .... even sent me a video covering the work that was done... The se On time and the cost was exactly as estimated... kept me informed on the progress .... even sent me a video covering the work that was done... The service department was the best I have ever experienced before! More

Chuck Lilly was awesome! Chuck was awesome. We purchased two Jettas and a Beetle over two days. The information was fair and when I brought up a concern Chuck handled as if it Chuck was awesome. We purchased two Jettas and a Beetle over two days. The information was fair and when I brought up a concern Chuck handled as if it was his own. We felt our concerns were important. I would recommend Chuck Lilly if you want to buy a VW. More

Excellent as always! Fred always gives excellent customer service, and I can count on my cars to be treated with care and professionalism. I am always satisfied. Thanks Fr Fred always gives excellent customer service, and I can count on my cars to be treated with care and professionalism. I am always satisfied. Thanks Fred! More

Professional, efficient service It was 10K planned service. Arlene Mack was very good to service of Tiguan as smooth as possible Him and technician who was working on this car dese It was 10K planned service. Arlene Mack was very good to service of Tiguan as smooth as possible Him and technician who was working on this car deserve the highest mark : 10 on scale from 1 to 10 More

Capo VW is an excellent dealership I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s over I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s overview of repair needs. More

Amazing people and products Impressed with team's professionalism. They listened to our needs and found a solution that worked for us and all in one day. Thank you! Impressed with team's professionalism. They listened to our needs and found a solution that worked for us and all in one day. Thank you! More

As Always- Top Notch service Love you guys!, Thanks for all you do, not only servicing the car, but clean and bright wait area, with coffee/ hot chocolate, in a very friendly envi Love you guys!, Thanks for all you do, not only servicing the car, but clean and bright wait area, with coffee/ hot chocolate, in a very friendly environment...winning combination! Thanks again... Claudia More

Best customer service ever! Capistrano VW is amazing. Always get the best customer service whether it’s on the phone or in person. This last time I was in, it felt especially ste Capistrano VW is amazing. Always get the best customer service whether it’s on the phone or in person. This last time I was in, it felt especially stellar with Jeff Maris as our service advisor. He was knowledgeable, direct, and addresses every concern individually. More