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Capistrano Volkswagen
San Juan Capistrano, CA
1,589 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,589 reviews
April 10, 2019
Major service Jeff, my service advisor, is honest, efficient, and reliable. My service technician was thorough and helpful. I would recommend San Juan Capistrano fo Jeff, my service advisor, is honest, efficient, and reliable. My service technician was thorough and helpful. I would recommend San Juan Capistrano for all servicing needs as well as a dealership in which to buy a new car. The sales people, Buddy in particular, are easy to deal with. More
by LESLIE_MCCULLOUGH62
Verified Customer
April 10, 2019
The best dealership experience ever Arlen at the service department displayed excellent customer service. He changed my remote battery without requesting (it was low and I had forgotten Arlen at the service department displayed excellent customer service. He changed my remote battery without requesting (it was low and I had forgotten to mention). He also had an unfortunate dent I recently had rubbed out and recommended a body shop. Arranging an Uber to and from my office was pleasantly seamless. More
by Stephanie Hunzicker
Employees Worked With
Arlen Mack
April 08, 2019
Great & efficient! As always, my experience getting my car serviced at Capo VW was great and efficient. I particularly appreciate the notifications and videos that are s As always, my experience getting my car serviced at Capo VW was great and efficient. I particularly appreciate the notifications and videos that are sent throughout the process - so interesting to see and it helps to understand exactly what is being done to the car. More
by A_Hild
Employees Worked With
Fred Evans
April 08, 2019
Fred is AWESOME! I have serviced all three of my VW Jetta's at this dealership because I trust Fred's honesty, exeprience, and efficiancy. I always leave feeling like I have serviced all three of my VW Jetta's at this dealership because I trust Fred's honesty, exeprience, and efficiancy. I always leave feeling like my car is totally taken care of right and that kind of piece of mind is hard to find. More
by CGSALISBURY1
Employees Worked With
Fred Evans
April 04, 2019
Repeat customer many times over! Always a pleasure dealing with Capistrano VW. The service representatives are courteous, knowledgeable and professional. So glad that I live in the Always a pleasure dealing with Capistrano VW. The service representatives are courteous, knowledgeable and professional. So glad that I live in the South OC to use this location. More
by joybradley
Employees Worked With
Jeff Maris
April 04, 2019
Great service Great people and great service. I love Capo VW ! My car was fixed right the first time and the dealership was clean and the amenities were awesome. St Great people and great service. I love Capo VW ! My car was fixed right the first time and the dealership was clean and the amenities were awesome. Starbucks coffee a plus More
by MADISON.GOODMAN3
April 04, 2019
Seamless transaction and fair prices We had a good experience at Capo VW. We got quotes over e-mail and negotiated prices. They were honest and clear on the out the door prize so we did n We had a good experience at Capo VW. We got quotes over e-mail and negotiated prices. They were honest and clear on the out the door prize so we did not have any surprises at the dealership. Will recommend to orhers! More
by breinoso
April 04, 2019
50k Service Great attention to detail, prompt and excellent service. I've brought my last 2 cars for service at Capistrano VW because they make it easy and conve Great attention to detail, prompt and excellent service. I've brought my last 2 cars for service at Capistrano VW because they make it easy and convenient. Fred always goes above and beyond the call of duty trying to meet my needs when leaving my car for service Thank you! More
by ricco9
Employees Worked With
Nori Navarro, Fred Evans
April 03, 2019
Friendliest dealership! I've purchased 3 cars from Capo VW and have had excellent experiences each time. We've worked with Buddy and Pat in sales, and Nick the sales manager I've purchased 3 cars from Capo VW and have had excellent experiences each time. We've worked with Buddy and Pat in sales, and Nick the sales manager is so incredibly nice. Paul in finance is awesome to work with as well. Can't recommend enough! More
by lswindle
April 03, 2019
Service of my CC Excellent customer service as always. Brad is not only easy to work with but very competent, professional, and hard working. This past service waa les Excellent customer service as always. Brad is not only easy to work with but very competent, professional, and hard working. This past service waa less expensive than anticipated which is always a plus as well! More
by Cramer
