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Capistrano Volkswagen
San Juan Capistrano, CA
1,593 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,593 reviews
February 26, 2019
Seamlesss, pleasant, quick and easy Everyone I was in contact with treated me with the upmost respect. There was no doubt they had my best interest in mind and made the process as quick Everyone I was in contact with treated me with the upmost respect. There was no doubt they had my best interest in mind and made the process as quick and easy as possible. More
by theresaglatfelter
Verified Customer
February 25, 2019
Purchase a new Atlas This was a very easy transaction for me being out of state in Las Vegas. Nick was very helpful and responsive to eaves message I sent. He got the cont This was a very easy transaction for me being out of state in Las Vegas. Nick was very helpful and responsive to eaves message I sent. He got the contract to me on time wit a return Fedex so everything was complete when I came to pick the car up from the dealership. Everything was very smooth. Thank you. More
by lachristensen
February 25, 2019
Great company to deal with I have had a lease for 6 years and it has been a pleasure all my questions have been replied very pleasant it is a company I am happy to go to I have I have had a lease for 6 years and it has been a pleasure all my questions have been replied very pleasant it is a company I am happy to go to I have now purchased a car and again everything was handles smooth pleasent and speedy I have only good things to say about Capistrano wv Kindly Paula More
by PR_HECK
February 25, 2019
Jetta Lease Mike was awesome and did a great job getting my son in the best car possible based on his financial situation. His follow-up was second to none. Mike was awesome and did a great job getting my son in the best car possible based on his financial situation. His follow-up was second to none. More
by calvinwakers
February 22, 2019
Helpful and friendly Staff were very friendly and helpful with everything. Process was relatively quick and easy. So far I love the car and would definitely consider getti Staff were very friendly and helpful with everything. Process was relatively quick and easy. So far I love the car and would definitely consider getting another Volkswagen in the future! More
by Howeconnor9
Employees Worked With
Steve Skinner
February 21, 2019
Loved the customer service!! Absolutely such a great experience overall! Very helpful in helping me find the right car for my needs! Just went in to look but ended up walking out Absolutely such a great experience overall! Very helpful in helping me find the right car for my needs! Just went in to look but ended up walking out with the perfect car for me! I’ve had my VW Tiguan for a few weeks now and love her more and more each day! Such a great car and sales experience with Mccurtis Kelley! More
by raquelk678
Employees Worked With
McCurtis Kelley
February 21, 2019
Excellent service dept My VW Passat needed routine service. The service dept made an appointment for the day that was good for me. Service assistant was friendly and answ My VW Passat needed routine service. The service dept made an appointment for the day that was good for me. Service assistant was friendly and answered my questions prior to taking my car. I like getting the video while they are servicing my car to explain what he is doing. I continue to return to Capistrano VW because of their good service dept.. I could go to a VW dealer closer to my home but I'd rather drive a little further for this great service. Thank you Capistrano VW. More
by grmajudy02
Employees Worked With
Jeff Maris
February 21, 2019
Ask For McCurtis! McCurtis was able to get me everything we talked about for my new Tiguan, and on my birthday to boot! He helped answer all my questions and select the McCurtis was able to get me everything we talked about for my new Tiguan, and on my birthday to boot! He helped answer all my questions and select the perfect car! More
by Connorangle
February 20, 2019
Thanks for accommodating! Just what I needed--another task on my plate! Instead, Capistrano Volkswagen took care of it! I was able to get a quick appointment ... bonus to get Just what I needed--another task on my plate! Instead, Capistrano Volkswagen took care of it! I was able to get a quick appointment ... bonus to get 60,000 maintenance done at the same time. Had a rental car. Car done in and out same day. And, they took care of recall! Whew! Thank you Capistrano Volkswagen. More
by KGNOPOLY
February 20, 2019
Good but could be better Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on my car. I like that because I can see what they are doing. I think it was a busy day but I like updates especially when I’m spending a lot of money. Overall experience was good. More
by KRISTYHUFFMAN
Employees Worked With
