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Capistrano Volkswagen

San Juan Capistrano, CA

4.5
1,566 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,566 reviews

July 15, 2018

Amazing Mike was awesome. I didn’t expect to get approved due to bad credit but mike made it happen. I was in and out of there pretty quickly. Highly recommen More

by Gahernandez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in finances was awesome
Jul 16, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are truly happy that your time spent with Steve was enjoyable and that he was able to get you into the vehicle you wanted! Congratulations and we appreciate you recommending us. Welcome to the Capo VW family!

July 07, 2018

Refreshing & straight forward I wasn’t really needing a car, but they had a VW EoS in certified preowned so I talked to Steve, he answered all of my question, sent me a video of th More

by HASEoS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Jul 09, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review and congrats on your CPO VW EoS! We are truly happy to hear that Steve was able to give you an easy and enjoyable car buying experience. We appreciate you recommending us and welcome to the Capo VW family!

June 20, 2018

Smooth operator I really enjoyed working with Joey Robustelli. He was very personal and made it a pleasure in buying my car. I am looking forward to working with Joey More

by Bubbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Alberti
Jun 25, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that your time spent with Joey was enjoyable and easy! Thank you for recommending us and welcome to the Capo VW family!

June 19, 2018

Long-Time Satisfied Customer! We first bought a VW from Capo VW seventeen years ago when we were passing by on the freeway and decided to randomly drop in and check out the cars. T More

by AWD
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Jun 20, 2018 -

Capistrano Volkswagen responded

Thank you for such a kind review, and also being such a loyal customer to Capo VW! We truly appreciate it and are so happy to hear that your experience with us and Steve has been so nice. We look forward to helping with all of your future vehicle needs!

May 28, 2018

New Passat for my daughter I recently purchased a new 2018 Passat R-Line for my daughter, as a surprise Graduation present for her. I went in multiple times to look at various More

by nakamuraortho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bennett Deming, Rene Alberti
May 29, 2018 -

Capistrano Volkswagen responded

Thank you for such a nice review! Congratulations on your new Volkswagen and also to your daughter on graduating! Bennett is truly wonderful and we are so happy to hear that he took great care of you and was also in on the wonderful surprise! We look forward to assisting with all of your future vehicle needs and welcome to the Capo VW family!

May 25, 2018

STEVE SKINNER DELIVERS! UNSURPASSABLE KNOWLEDGE AND SERVICE! I have now purchased 3 Volkswagens from Steve Skinner at Capo VW...enough said! I have received the same exceptional service each and every time. Stev More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner, Arlen Mack
May 29, 2018 -

Capistrano Volkswagen responded

Kimberly, Thank you for the glowing review! We are truly happy to hear that Steve has taken care of not one but THREE of your Volkswagen purchases! Thank you for your loyalty to us here at Capo VW! We strive to provide exceptional customer service, headache and stress free! We will see you at your next visit!

May 19, 2018

Great experience with Curtis! I went to VW Capo to look at the new Tiguan and was assisted by Curtis Kelley. He was a pleasure to work with and easy to communicate with. He was hon More

by MineCampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Alberti, McCurtis Kelley
May 21, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! Curtis and Nick are both amazing and we're truly lucky to have them on our team. Congratulations on your new Tiguan and welcome to the Capo VW family!

May 15, 2018

Exceptional I was an out of state buyer and the entire process was fast, transparent and flawless! Steven even organized transportation to my home in Ohio. I woul More

by Markus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner, Rene Alberti
May 16, 2018 -

Capistrano Volkswagen responded

Markus, Thank you for your 5-star review! We're glad you enjoyed your experience with Steve and Rene, and congratulations on your new vehicle! If you find yourself in sunny southern California, stop in and visit us as your now apart of the Capo VW family!

May 07, 2018

Great Dealership and Steve was so helpful. Thanks Steve for helping us with the purchase of my new Tiguan. The process was so easy and you and your team were super helpful and friendly. I smi More

by EmTiguanLuv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
May 16, 2018 -

Capistrano Volkswagen responded

Thank you for such a kind review! We're so happy to hear that your experience with Steve was easy and enjoyable. Congratulations on your new Tiguan and welcome to the Capo VW family!

April 30, 2018

Great Service!! This was our first time purchasing a preowned vehicle at Capo VW. Our sales rep, Steve Skinner, was enthusiastic and pleasant. He not only took the ti More

by jtsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner
Apr 30, 2018 -

Capistrano Volkswagen responded

Thank you so much for the glowing review! We're happy to hear that you enjoyed your time with Steven, Nick and Steve. Congratulations on your new VW! We look forward to helping with all of your future vehicle needs and welcome to the Capo VW family!

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