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Capistrano Volkswagen
San Juan Capistrano, CA
1,569 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,569 reviews
May 15, 2018
Exceptional I was an out of state buyer and the entire process was fast, transparent and flawless! Steven even organized transportation to my home in Ohio. I woul I was an out of state buyer and the entire process was fast, transparent and flawless! Steven even organized transportation to my home in Ohio. I would happily deal with Capistrano Volkswagen again! More
by Markus
Employees Worked With
Steve Skinner, Rene Alberti
May 07, 2018
Great Dealership and Steve was so helpful. Thanks Steve for helping us with the purchase of my new Tiguan. The process was so easy and you and your team were super helpful and friendly. I smi Thanks Steve for helping us with the purchase of my new Tiguan. The process was so easy and you and your team were super helpful and friendly. I smiled the whole way home in my new car. Thank you so much! Emily. More
by EmTiguanLuv
Employees Worked With
Steve Skinner
April 30, 2018
Great Service!! This was our first time purchasing a preowned vehicle at Capo VW. Our sales rep, Steve Skinner, was enthusiastic and pleasant. He not only took the ti This was our first time purchasing a preowned vehicle at Capo VW. Our sales rep, Steve Skinner, was enthusiastic and pleasant. He not only took the time to explain the vehicle, but also scheduled a couple of ding repairs for us. Steve went out of his way to ensure our experience at Capo VW was truly exceptional. We appreciate all the help Steve provided. We would recommend Steve Skinner as your sales rep when you come down to Capo VW. More
by jtsai
April 28, 2018
Lease Atlas We cannot say enough good things about Capo VW!! Buddy was beyond amazing in helping us with our lease. He answered all our questions and helped us f We cannot say enough good things about Capo VW!! Buddy was beyond amazing in helping us with our lease. He answered all our questions and helped us find the car that fit all our criteria. He was generous with his time. He made a point to know us on a personal level which made us feel like he valued us as customers. The customer service is one of the key elements in why our experience was great with Capo VW. We highly highly recommend them especially Buddy!!! More
by ashora
Employees Worked With
April 26, 2018
This is my fifth VW and all purchased from Capo VW. Buddy Holguin is always eager and ready to assist. He is a fantastic and very professional. A++++ Buddy Holguin is always eager and ready to assist. He is a fantastic and very professional. A++++ More
by ischia
Employees Worked With
April 13, 2018
We love Buddy Holguin. We have purchase 4 VW’s over the years at Capistrano VW and Buddy has helped us with all of these. He is friendly, honest and not pushy. He helps th We have purchase 4 VW’s over the years at Capistrano VW and Buddy has helped us with all of these. He is friendly, honest and not pushy. He helps the process move along as fast as possible. We would highly recommend using him if you are looking for a VW. We love our new Tiguan More
by Coolhaugs
Employees Worked With
April 05, 2018
great service had a great experience with Capistrano Volkswagen Michael stieber did a great job helping us getting our new car He was very professional, understan had a great experience with Capistrano Volkswagen Michael stieber did a great job helping us getting our new car He was very professional, understanding, and patient. we also meet Nick Colucci great team there we really appreciated . More
by Rania Homsi
Employees Worked With
April 04, 2018
Capo Vw Dude, the price on the sticker is literally what you pay. Steve walked in with the quote that had 2 lines on it. The price with the vehicle ID and wit Dude, the price on the sticker is literally what you pay. Steve walked in with the quote that had 2 lines on it. The price with the vehicle ID and without it. I pause exactly what I wanted and the sales manager was even able to squeeze in a 6 year 72k mike warranty. I’ve never had a more please car buying experience. I put more down at corona Honda and came out with a higher payment. I love Honda’s, but the service here is phenomenal. More
by Jshtoole
March 06, 2018
Great Customer Service I worked with Bennet. He helped me to buy a car. He was very professional, understanding, and patient. He is the best car salesman I've ever worked I worked with Bennet. He helped me to buy a car. He was very professional, understanding, and patient. He is the best car salesman I've ever worked with. I highly recommend Capistrano VW. They have a very friendly and knowledgeable staff. More
by Jetta1234
March 01, 2018
Very Professional I highly recommend the sales staff. I never felt that I was pressured or disrespected. I made my offers, and they accommodated all my reasonable dem I highly recommend the sales staff. I never felt that I was pressured or disrespected. I made my offers, and they accommodated all my reasonable demands. I could not ask for more. My sales process went very quick, as I already filled out the credit app online. I want to thank the sales manager Nick, sales reps Curt and Bennett. Since I am a veteran, not only I've got the VW Military discount; I was also appreciated for my service by all the staff (including Nick, who also is a veteran himself) My wife even commented; "this is where our next VW is going to be bought as well". More
by MichaelTina
