Capistrano Volkswagen | Page 94

It's why I keep coming back I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy an I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy and prompt with their service. I would recommend anyone I know to get their next car from Capo...I don't own a Mazda, but if anyone is looking for a Mazda this would be the place to go because of the overall service and support the ownership gives you as a customer! More

Very good and satisfied No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will wan No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will want to work with Brad. Thank you. More

Our experience with the VM dealdership in San Juan Capistran We liked the way Joey, our sales person, worked with us. The cars showed very well. The financing arrangements were good. We felt confident with our f We liked the way Joey, our sales person, worked with us. The cars showed very well. The financing arrangements were good. We felt confident with our first purchase because the TiGuan drove so well so we went back for our second purchase which was a Jetta. We would recommend this dealership and the VW automobile very highly. We have driven nothing but Mercedes Benz since 1975. We traded in a E 350 and a 500SL. WE ARE NOW A VOLKSWAGEN FAMILY!!! More

A brand new car Brought my car in for service and walked out with a brand new car. Best experience ever and I am loving my new car. Thanks Brought my car in for service and walked out with a brand new car. Best experience ever and I am loving my new car. Thanks More

Fast friendly Went for a computer update. Was seen on time. Car returned within an hour n a half and was washed! N cleaned better than my local car wash!!!!! Went for a computer update. Was seen on time. Car returned within an hour n a half and was washed! N cleaned better than my local car wash!!!!! More

20K Service and RD 24 ECM Recall Lamentably, the industry is so sensitive to so-called emission standards that they have implemented a "One Size Fits All" Detuning for 575,000 VW Vehi Lamentably, the industry is so sensitive to so-called emission standards that they have implemented a "One Size Fits All" Detuning for 575,000 VW Vehicles. Since our vehicle was one of sixteen created in 2017......we feel slighted a bit. If in fact we had a Emission or Check Light issue....it should have been assessed at the time it happened. Since our vehicle was running perfectly when we took it in, we found the low end torque, off idle response and worst of all, the leaning out has resulted in limited power at high RPM. This fix may have been fine for 174HP Passant, but certainly not for our R-Line 2017 Bug. Our mileage has gone down from 26.8 and up to 29.6 to 23.8 and 24.2. So we are left without our poser range - shift points that have been changed and the off idle response limited and very dangerous at freeway speeds. Our belief is that we need a ONE OFF software repair to bring it back to the original performance standard. Either that or a replacement of both the ECM and TCM to bring it back to the expected performance we enjoyed for 20,000 miles. More

Best buying experience I have purchased many vehicles in my life time for myself and a growing family. Capo VW in San Juan is one of best run shops not only in Sales but in I have purchased many vehicles in my life time for myself and a growing family. Capo VW in San Juan is one of best run shops not only in Sales but in the Service department also. No one wants to buy a new car but when it happens as in my recent situation where my last Jetta of 186,000 miles needed to be replaced mostly because I want to drive something newer. This dealership came through with flying colors with an energetic sale staff the sells a vehicle as if they were selling it to a family member not just anyone off the street. The service department manager took time from a busy schedule to answer my questions and give me the information I needed to move forward I needed to make an educated decision on my next purchase. Couldn't reccomend this dealership more wholeheartedly. More

Awesome Richard Mcallister has been very informative and as always very friendly for all three of my past cars. Highly recommend! As for Paul Clark for Fun Richard Mcallister has been very informative and as always very friendly for all three of my past cars. Highly recommend! As for Paul Clark for Funancing he has made the process very quick and easy! More

Satisfied Customer Never has purchasing a vehicle been so painless and easy. Special thanks to Pat Kirby, who was extremely pleasant and knowledgeable, and to Rene Alber Never has purchasing a vehicle been so painless and easy. Special thanks to Pat Kirby, who was extremely pleasant and knowledgeable, and to Rene Alberti, who sped us through the financing aspect of the purchase. More

All smiles :) If you're looking for a great deal and one of a kind customer service, go nowhere else!! I was looking for a new car and was had a very tight budget If you're looking for a great deal and one of a kind customer service, go nowhere else!! I was looking for a new car and was had a very tight budget to work with. Not once did they make me feel like I needed to spend more money and got me the exact car I was looking for. I love my new Jetta!! More