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Capistrano Volkswagen

San Juan Capistrano, CA

4.5
1,630 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,630 reviews

October 02, 2018

Great service! Steve was very helpful and walked us clearly through each step. He wanted to make sure we found the car that was the right fit for us, without using p More

by Sturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Oct 03, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that your time spent with Steve was enjoyable. We appreciate you recommending us and welcome to the Capo VW family!

September 01, 2018

Awesome experience Curtis was great to work with. He responded to my emails throughly and quickly. He was knowledgeable about the car. Buying the car was smooth. More

by Sarahcares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McCurtis Kelley
Sep 04, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are truly happy to hear that your time spent with Curtis was enjoyable. Congratulations on your new vehicle and welcome to the Capo VW family!

July 30, 2018

Walk in for 1 walk out with 2 GTI's My wife and I were looking for a GTI for our Son as a combo birthday/Christmas and Graduation present. (He works his but off, he deserves it) My wife More

by cdawg69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are truly happy to hear that Mike was able to help get you into the right vehicle to surprise your son! We appreciate you recommending us and welcome to the Capo VW family!

July 23, 2018

Great cars, great deals, great service Richard, Nick, and the rest of the team at Capo VW made buying our new car as fun, exciting, and stress-free as it should be. We knew the exact make/ More

by Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard McAllister
Jul 23, 2018 -

Capistrano Volkswagen responded

Oliver, Thank you for such a glowing review! We are so happy to hear that your time spent with Richard and Nick was enjoyable and easy and we are glad to hear that your new Atlas is personally programed for both you and your wife. We appreciate you recommending us and welcome to the Capo VW family!

July 15, 2018

Amazing Mike was awesome. I didn’t expect to get approved due to bad credit but mike made it happen. I was in and out of there pretty quickly. Highly recommen More

by Gahernandez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in finances was awesome
Jul 16, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are truly happy that your time spent with Steve was enjoyable and that he was able to get you into the vehicle you wanted! Congratulations and we appreciate you recommending us. Welcome to the Capo VW family!

July 07, 2018

Refreshing & straight forward I wasn’t really needing a car, but they had a VW EoS in certified preowned so I talked to Steve, he answered all of my question, sent me a video of th More

by HASEoS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Jul 09, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review and congrats on your CPO VW EoS! We are truly happy to hear that Steve was able to give you an easy and enjoyable car buying experience. We appreciate you recommending us and welcome to the Capo VW family!

June 20, 2018

Smooth operator I really enjoyed working with Joey Robustelli. He was very personal and made it a pleasure in buying my car. I am looking forward to working with Joey More

by Bubbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Alberti
Jun 25, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that your time spent with Joey was enjoyable and easy! Thank you for recommending us and welcome to the Capo VW family!

June 19, 2018

Long-Time Satisfied Customer! We first bought a VW from Capo VW seventeen years ago when we were passing by on the freeway and decided to randomly drop in and check out the cars. T More

by AWD
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Jun 20, 2018 -

Capistrano Volkswagen responded

Thank you for such a kind review, and also being such a loyal customer to Capo VW! We truly appreciate it and are so happy to hear that your experience with us and Steve has been so nice. We look forward to helping with all of your future vehicle needs!

May 28, 2018

New Passat for my daughter I recently purchased a new 2018 Passat R-Line for my daughter, as a surprise Graduation present for her. I went in multiple times to look at various More

by nakamuraortho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bennett Deming, Rene Alberti
May 29, 2018 -

Capistrano Volkswagen responded

Thank you for such a nice review! Congratulations on your new Volkswagen and also to your daughter on graduating! Bennett is truly wonderful and we are so happy to hear that he took great care of you and was also in on the wonderful surprise! We look forward to assisting with all of your future vehicle needs and welcome to the Capo VW family!

May 25, 2018

STEVE SKINNER DELIVERS! UNSURPASSABLE KNOWLEDGE AND SERVICE! I have now purchased 3 Volkswagens from Steve Skinner at Capo VW...enough said! I have received the same exceptional service each and every time. Stev More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skinner, Arlen Mack
May 29, 2018 -

Capistrano Volkswagen responded

Kimberly, Thank you for the glowing review! We are truly happy to hear that Steve has taken care of not one but THREE of your Volkswagen purchases! Thank you for your loyalty to us here at Capo VW! We strive to provide exceptional customer service, headache and stress free! We will see you at your next visit!

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