Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
672 Reviews of Capistrano Volkswagen - Service Center
Always a great experience. Jeff was spot on and friendly. Car was done within promised time. I was notified when available. Service performed was great friendly. Car was done within promised time. I was notified when available. Service performed was great More
I had an issue with a recirc door motor failure and brought it in without a service appointment. Fred Evans took my Golf sport wagon in and had it fixed by the end of the day! I appreciate that conside brought it in without a service appointment. Fred Evans took my Golf sport wagon in and had it fixed by the end of the day! I appreciate that consideration and I have been a customer of Capistrano VW since 2016. All of the service guys I've worked with help me keep my 2016 Golf running like new and I will continue to be a customer of Capistrano VW. More
Great costumer service, quick responses to my questions and my car gets done really fast. They are awesome at making sure everything is taking care of before the estimated time. and my car gets done really fast. They are awesome at making sure everything is taking care of before the estimated time. More
Dealing with Capo is always enjoyable. The service as well as sales departments meet all my expectations. Keep the good work up. Your always helpful. well as sales departments meet all my expectations. Keep the good work up. Your always helpful. More
I have been leasing for 3 years my first VW Love it they treat me Great here and I will lease another VW Love my car and Dealer !!! treat me Great here and I will lease another VW Love my car and Dealer !!! More
Have been taking our CC to CapoVW since we bought it. Estimate for work was right on, and on time. We appreciate the prompt attention and followup. Thanks Brad! Estimate for work was right on, and on time. We appreciate the prompt attention and followup. Thanks Brad! More
Thought for the work done it could have been completed for less. Estimate of other work was excessive and I took the vehicle to my mechanic to have the work done. Service team was nice for less. Estimate of other work was excessive and I took the vehicle to my mechanic to have the work done. Service team was nice More
Excellent dealership experience per usual. Prompt knowledgeable staff. Comfortable waiting area, easy to work remotely from their location. Service pricing on select items has crept up recently. E knowledgeable staff. Comfortable waiting area, easy to work remotely from their location. Service pricing on select items has crept up recently. Ex; Transmission service drain and fill for $379 is about $150 over avg price in the area. Dual Clutch transmissions are very common now, heck they're even in motorcycles. So nothing special. I'll have my transmission fluid changed elsewhere going forward unless the pricing becomes more appropriate. More
This dealership is fantastic. Arlen Mack is a top rate Service Advisor. He took the time to investigate all of the concerns I had with my vehicle and kept me up to date on the progress of diagnosis. Service Advisor. He took the time to investigate all of the concerns I had with my vehicle and kept me up to date on the progress of diagnosis. More