Capistrano Volkswagen - Service Center

Quick, easy and safe conditions in our service. Loaner cars are no longer available, but all scheduled service there seems to go quickly. The video review of the vehicle by the technician is especially ni cars are no longer available, but all scheduled service there seems to go quickly. The video review of the vehicle by the technician is especially nice. More

The service team made my visit very easy, they are prompt and efficient they provided me with a lift home and back to pick up my VW. and efficient they provided me with a lift home and back to pick up my VW. More

Very fast and efficient. The service video sent by mechanic with info on what was done to the vehicle is next level ! Other VW dealerships I was guessing and having to call them to find out when the c mechanic with info on what was done to the vehicle is next level ! Other VW dealerships I was guessing and having to call them to find out when the car is ready. More

The video was great; the price to do the work was very high. $259.99 for an alignment is alot for a 25 year old to pay. high. $259.99 for an alignment is alot for a 25 year old to pay. More

My Atlas Sport had a strange knocking noise coming from the front wheels. I scheduled service, and arrived hoping for a rental. They were out, and said they would try to get to my car ASAP. It was a really the front wheels. I scheduled service, and arrived hoping for a rental. They were out, and said they would try to get to my car ASAP. It was a really busy morning. They came back after 50min and told me they found and fixed the issue, and would have me on my way. Very fast. Great job! More

Repair on my Tiguan My 2013 Tiguan had an issue with the fuel ignition and was also leaking oil. The service center took very good care of me and my family. From managem My 2013 Tiguan had an issue with the fuel ignition and was also leaking oil. The service center took very good care of me and my family. From management with Gary Willenborg, to our sales person, Buddy Holguin- who helped up buy the car 3 years ago, to our service manager Brad Johnson, this is a well run ship. As a business owner, I appreciate responsiveness and customer service. These folks deliver. We highly recommend Capistrano Volkswagon and will happily transact business with this organization again! More

Great customer service and communication from the team in terms of what needed to be serviced on my vehicle, and when it would be finished- thanks! terms of what needed to be serviced on my vehicle, and when it would be finished- thanks! More

My experience at Capistrano VW service I can say was easy, fast and with no issues. I was kept informed about my vehicle all the time. The car was fixed very fast. easy, fast and with no issues. I was kept informed about my vehicle all the time. The car was fixed very fast. More

Great service. Always there with answers and recommendations. Never had I had any surprises that I didn’t agree with, nor have I ever felt like I was taken advantage of. recommendations. Never had I had any surprises that I didn’t agree with, nor have I ever felt like I was taken advantage of. More

Sometimes I feel like I am a burden.CSR: 'This would be Sometimes I feel like I am a burden. CSR: 'This would be a great job if it weren't for the customers' Mechanics 5,5,5 ☆ Sometimes I feel like I am a burden. CSR: 'This would be a great job if it weren't for the customers' Mechanics 5,5,5 ☆ More