Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
611 Reviews of Capistrano Volkswagen - Service Center
This location always takes care of my car & I. This is the only dealership location I trust and feel comfortable going to alone as a female the only dealership location I trust and feel comfortable going to alone as a female More
I always go for service and Ferd is very hopeful and he always take care of my car problem right away. I am very happy and recommend him to all my friends. Thanks Ferd always take care of my car problem right away. I am very happy and recommend him to all my friends. Thanks Ferd More
Unparalleled service! Service department runs like a finely tuned machine. Appointment reminders, fast drop off, status updates, video of service performed, car spotless up Service department runs like a finely tuned machine. Appointment reminders, fast drop off, status updates, video of service performed, car spotless upon pick up. A model for others to follow. More
Best Service I made a horrible mistake with my car which cost me dearly but Brad handled my service with care, understanding and as cost effective as possible. I’m I made a horrible mistake with my car which cost me dearly but Brad handled my service with care, understanding and as cost effective as possible. I’m always pleased with my service at this dealership. Thank you for making a big problem as painless as possible. Also, Dean the mechanic was awesome! I love the videos you guys send out. He also came and talked to us along with Brad when I came to pick up my car and discussed in detail what he did and gave me confidence that I won’t have long term damage. Thanks again guys for great service! More
We have always had very good experiences with this VW dealership. People are friendly, helpful and knowledgeable. We feel they are always fair and honest too. dealership. People are friendly, helpful and knowledgeable. We feel they are always fair and honest too. More
Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More
Excellent service! All representatives of Capistrano VW were courteous and efficient. The measures to socially distance were apparent and EVERYONE was wearing face cover All representatives of Capistrano VW were courteous and efficient. The measures to socially distance were apparent and EVERYONE was wearing face coverings. A pleasure to work with. More
Fast and Good I took my Atlas in for it's first scheduled service. The staff at Capo VW was great. My car was done faster than what was quoted. They washed it and I took my Atlas in for it's first scheduled service. The staff at Capo VW was great. My car was done faster than what was quoted. They washed it and everything. I will be back. More
Brad accommodated my drop-in to rather service department with an Express Oil Change and replacement of air filter. Work was completed in about an hour and done in a professional manner. with an Express Oil Change and replacement of air filter. Work was completed in about an hour and done in a professional manner. More
Great experience Always pleasant and ready to help. The staff takes into account my needs and financial constraints. I have no anxiety bringing my car here for service Always pleasant and ready to help. The staff takes into account my needs and financial constraints. I have no anxiety bringing my car here for service. More