Capistrano Volkswagen - Service Center

Very fast and easy Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast, very clean and very easy. Everyone was very pleasant and friendly. More

Excellent staff that goes above and beyond to take care of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. More

Loved the speed of checking in and out!! Received text messages with updates and a video from the mechanic who service my car. So happy! messages with updates and a video from the mechanic who service my car. So happy! More

Unparalleled service! Service department runs like a finely tuned machine. Appointment reminders, fast drop off, status updates, video of service performed, car spotless up Service department runs like a finely tuned machine. Appointment reminders, fast drop off, status updates, video of service performed, car spotless upon pick up. A model for others to follow. More

Best Service I made a horrible mistake with my car which cost me dearly but Brad handled my service with care, understanding and as cost effective as possible. I’m I made a horrible mistake with my car which cost me dearly but Brad handled my service with care, understanding and as cost effective as possible. I’m always pleased with my service at this dealership. Thank you for making a big problem as painless as possible. Also, Dean the mechanic was awesome! I love the videos you guys send out. He also came and talked to us along with Brad when I came to pick up my car and discussed in detail what he did and gave me confidence that I won’t have long term damage. Thanks again guys for great service! More

This location always takes care of my car & I. This is the only dealership location I trust and feel comfortable going to alone as a female the only dealership location I trust and feel comfortable going to alone as a female More

I always go for service and Ferd is very hopeful and he always take care of my car problem right away. I am very happy and recommend him to all my friends. Thanks Ferd always take care of my car problem right away. I am very happy and recommend him to all my friends. Thanks Ferd More

We have always had very good experiences with this VW dealership. People are friendly, helpful and knowledgeable. We feel they are always fair and honest too. dealership. People are friendly, helpful and knowledgeable. We feel they are always fair and honest too. More

Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More

Excellent service! All representatives of Capistrano VW were courteous and efficient. The measures to socially distance were apparent and EVERYONE was wearing face cover All representatives of Capistrano VW were courteous and efficient. The measures to socially distance were apparent and EVERYONE was wearing face coverings. A pleasure to work with. More