Capistrano Volkswagen - Service Center

Two years ago, I was in Huntington Beach at my mom’s house and decided to get an oil change at the nearby VW dealership. The experience was awful. The service was not professional like at Capistrano V house and decided to get an oil change at the nearby VW dealership. The experience was awful. The service was not professional like at Capistrano VW. I will only go to CAPO VW from now on. Thank you, Capo VW, for your excellence in customer service. More

Satisfied The only thing missing was a video of the service. Apparently something went wrong and only the introduction was transmitted so no record of the serv The only thing missing was a video of the service. Apparently something went wrong and only the introduction was transmitted so no record of the service. More

sevice Best dealership we have ever worked with! Clean, courteous, always straight-forward and willing to go the extra mile. We have purchased 4 cars and wil Best dealership we have ever worked with! Clean, courteous, always straight-forward and willing to go the extra mile. We have purchased 4 cars and will be buying our next car from them in a few years. More

Always great and honest service , car serviced on time, pick up and drop off Uber lift service , clean car at the end of the repair Thank you Capistrano team pick up and drop off Uber lift service , clean car at the end of the repair Thank you Capistrano team More

Amazing service department As always superior customer service, I have been leasing from VW capo for years now never disappointed with the exceptional care and friendly customer As always superior customer service, I have been leasing from VW capo for years now never disappointed with the exceptional care and friendly customer service More

Service The team is always very professional and helpful. They do a great job and are efficient. Even during this difficult time with COVID 19 they are doing The team is always very professional and helpful. They do a great job and are efficient. Even during this difficult time with COVID 19 they are doing a great job with keeping the areas clean.Thank you. More

I had a good visit...but disappointed that I had to come back two days later because my tire light came on again...anyway..it was fixed. back two days later because my tire light came on again...anyway..it was fixed. More

Five Star treatment I had an excellent experience with my 40,000 mile check-up. The gentleman who greeting me as I drove in gave me a very warm welcome. My service adviso I had an excellent experience with my 40,000 mile check-up. The gentleman who greeting me as I drove in gave me a very warm welcome. My service advisor, Arlen, was professional, friendly and went out of his way to make sure I was properly informed and very well taken care of. The video inspection by Ron was super informative and a very cool idea. Best experience I have had!! Thank you all so much!! More

The service advisor, Brad Johnson, was extremely professional and helpful He thoroughly explained everything and kept us up to date with the progress of the work during the day. He also personal professional and helpful He thoroughly explained everything and kept us up to date with the progress of the work during the day. He also personally took us out to the vehicle when we picked it up and further explained a few things. Great job! More

Always a fair and very friendly environment. Service team is top notch and would highly recommend to any one looking to have their Volkswagen serviced. is top notch and would highly recommend to any one looking to have their Volkswagen serviced. More