Capistrano Volkswagen - Service Center

The service advisor, Brad Johnson, was extremely professional and helpful He thoroughly explained everything and kept us up to date with the progress of the work during the day. He also personal professional and helpful He thoroughly explained everything and kept us up to date with the progress of the work during the day. He also personally took us out to the vehicle when we picked it up and further explained a few things. Great job! More

Always a fair and very friendly environment. Service team is top notch and would highly recommend to any one looking to have their Volkswagen serviced. is top notch and would highly recommend to any one looking to have their Volkswagen serviced. More

Dealer Service department _A+++ Brad Johnson is my service advisor and the team is very accommodating and professional. I also bought the Jetta here as wel Service department _A+++ Brad Johnson is my service advisor and the team is very accommodating and professional. I also bought the Jetta here as well from Buddy. Very nice dealership & super friendly More

Staff was exceptional, car was ready at the stated time and the safety of the check out process was thoughtful of our health. Thank you all. Especially FRED in service and the safety of the check out process was thoughtful of our health. Thank you all. Especially FRED in service More

Hello, I am a repeat customer of Capistrano Volkswagen. I have been bringing my car there since 2016 and I have been working with Fred the service manager. He is extremely professional and an asset to the I have been bringing my car there since 2016 and I have been working with Fred the service manager. He is extremely professional and an asset to the dealership. He is super friendly and helpful! I'll be continuing to bring my car in to him and thank you all very much! More

Helpful Parts Department and Service Eric in the the parts department was so helpful in finding us racks in time for a ski trip last winter. He went above and beyond with getting us the l Eric in the the parts department was so helpful in finding us racks in time for a ski trip last winter. He went above and beyond with getting us the latest part and the best price with a rebate too. He seemed genuinely concerned that we installed it correctly and offered some advice and even took the parts out to show us. Service here is always reliable and efficient. I am happy to own my first Volkswagen and to use Capistrano Voltz! Thanks! More

Thank you so much for your kindness. Make sure all is taking care of on my vehicle. As well make sure we get videos of whats going on with the car. taking care of on my vehicle. As well make sure we get videos of whats going on with the car. More

Great Service Always a pleasure to come here. Arlen is a class act. On time and price as quoted. Comfortable surroundings and easy to deal with. Thanks Always a pleasure to come here. Arlen is a class act. On time and price as quoted. Comfortable surroundings and easy to deal with. Thanks More

Great visit The service department at Capo VW are very easy to work with and I feel comfortable that they are taking great care of my daughters car. The service department at Capo VW are very easy to work with and I feel comfortable that they are taking great care of my daughters car. More

Excellent service, efficient friendly and they kept me updated with videos and text messages which was really nice. They also doing a wonderful job with social distancing. updated with videos and text messages which was really nice. They also doing a wonderful job with social distancing. More