Capistrano Volkswagen - Service Center

I always feel confident that I’ll be treated fairly when I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be char I bring my car to Capistrano VW for service. They always provide prompt rides for me. The estimated costs are accurate or, on occasion, I may be charged less. Polite, respectful, top notch service describes the service advisers. Arlen and Fred are especially good. More

On March 31st I took my VW Beetle to Capistrano VW for the recall of the driver side airbag. They handled that problem just fine. But they sent me an email and a text stating that my battery was low, an the recall of the driver side airbag. They handled that problem just fine. But they sent me an email and a text stating that my battery was low, and that I need to change my brake fluid, coolant and one other fluid needed to be changed. I told them not to do as I would take my car to my VW/Audi specialist. So, I did and he checked everything out and it was all fine and he told me that this is an up sale trying to make more money. I do not appreciate this type of service and I won't be going back to Capo VW for anything. More

The service advisers are very knowledgeable! They make a great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I am getting great service at a reasonable price. More

Capo VW service has always done an excellent job in providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were re providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were realized on my return trip home, over 300 miles away. Nonetheless, while things have been difficult with the pandemic, I will still return to Capo VW for service expertise. More

As usual, the service department at Capo VW is the best in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. More

Arlen made everything easy, with straightforward updates. Overall, great service, as usual. I can always count Capo VW to take care of my needs and do it in an efficient manner! Overall, great service, as usual. I can always count Capo VW to take care of my needs and do it in an efficient manner! More

Brad was very helpful and friendly. He address all the issues I had with my car and went over all the work that was done. issues I had with my car and went over all the work that was done. More

Service department is efficient and helpful. I love the video from the service tech to show the work done and detail the results. This is a fast, efficient method to share necessary information. I couldn' video from the service tech to show the work done and detail the results. This is a fast, efficient method to share necessary information. I couldn't be happier. More

Always such a pleasant experience coming back to this dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in the service department are always so friendly and accommodating. Thanks guys! More

Brad did an amazing job to handle my service issues. He followed up and explained the issues. We discussed what to do so in the future the issues we dealt with this time would not happen in the future. followed up and explained the issues. We discussed what to do so in the future the issues we dealt with this time would not happen in the future. More