Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
610 Reviews of Capistrano Volkswagen - Service Center
Service has always been very good in addition to customer service and Fred. Pricing tends to be on the upper end with not enough specials that are more relevant to the normal service performed and required. service and Fred. Pricing tends to be on the upper end with not enough specials that are more relevant to the normal service performed and required. More
Arlen was very friendly. They ordered the part I needed. It arrived promptly scheduled me to come back and they resolved the issue I was having with my apple car play It arrived promptly scheduled me to come back and they resolved the issue I was having with my apple car play More
This was my first service at Capistrano VW and it was a smooth process and such a nice, helpful and professional staff! I truly appreciated how fast my service was scheduled. Thank you 😊 smooth process and such a nice, helpful and professional staff! I truly appreciated how fast my service was scheduled. Thank you 😊 More
Mike Stieber was absolutely a pleasure to work with and we are so happy with our new 2020 Tiguan! We also had a great experience with Brad Johnson when having our son's Tiguan serviced recently. AJ Jamshid we are so happy with our new 2020 Tiguan! We also had a great experience with Brad Johnson when having our son's Tiguan serviced recently. AJ Jamshidi was also a complete joy to work with! He made the finance process so easy. More
They’re always professional, friendly and quick! They send you a text video recapping everything that was serviced on your car which I love and is so helpful. send you a text video recapping everything that was serviced on your car which I love and is so helpful. More
I put a lot of miles on my 2014 Passat TDI, (190,000 so far), so I need a service department I can count on. After trying a couple of other dealership service departments, (that shall remain nameless), I f far), so I need a service department I can count on. After trying a couple of other dealership service departments, (that shall remain nameless), I found Capo VW and have had great service whether it's routine scheduled maintenance or just normal wear and tear from the number of miles driven. More
Great Dealership.....has been taking care of our vehicle since March 2017 when it arrived new from Greenboro, North Carolina. Fred has been our Service Agent ever since and really knows his business. since March 2017 when it arrived new from Greenboro, North Carolina. Fred has been our Service Agent ever since and really knows his business. More
The whole process wen very smoothly and I was very impressed when I received the showing the work that had been done on my vehicle. I look forward to my next service visit. impressed when I received the showing the work that had been done on my vehicle. I look forward to my next service visit. More
After bringing my daughters Volkswagen 2008 Jetta to be looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to hav looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to have the car looked out which in doing so there’s some underlying condition we did not know about which I would don’t know why brake lights wouldn’t go on for that something about the brackets need to be replaced for some large amount of money so I’m going to have it looked at through another source for comparison More
They are fast, helpful, and took great care of me and my car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. More