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Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
620 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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620 Reviews of Capistrano Volkswagen - Service Center
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March 12, 2021
Excellent Service!!!! Jeff was is the best and very patient and told me everything about my service and showed me how to set the correct time in my Tiguan. patient and told me everything about my service and showed me how to set the correct time in my Tiguan. More
by TESS0
Verified CustomerEmployees Worked With
Jeff
March 09, 2021
Took my 2015 Jetta TDI in for its 50K service. Arlen is very professional, but it seems like there is usually a rather pricey add-on to their initial service rate. very professional, but it seems like there is usually a rather pricey add-on to their initial service rate. More
by mikerin
Employees Worked With
Arlen Mack
March 08, 2021
Service was great but no loaner was not available. Dealer service is expensive so they should have loaners available or advise when dropping off, giving the option to reschedule service call. service is expensive so they should have loaners available or advise when dropping off, giving the option to reschedule service call. More
by lgnarat
Employees Worked With
Fred Evans
March 06, 2021
Very professional and quick just expensive. We took it in once to fix and it worked for three days then had to take it back and now it runs fine. Should of picked up problem first time it was in. First in once to fix and it worked for three days then had to take it back and now it runs fine. Should of picked up problem first time it was in. First bill $2,074.00 second bill $1,800.00. If I was told it would be this much to fix I would have traded it in for new VW with 3,800.00 down. More
by KENNEMURAGENCY2
Employees Worked With
Fred Evans
March 05, 2021
This is the best service center I have ever taken a car to. They are very communicative, professional, thorough. I dive over an hour one way to bring my car to Capistrano Volkswagen. to. They are very communicative, professional, thorough. I dive over an hour one way to bring my car to Capistrano Volkswagen. More
by 2600Spiderman
Employees Worked With
Arlen Mack
March 03, 2021
Great service! I took my car in for an oil change and they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick. More
by Nrgc4teach
Employees Worked With
March 03, 2021
Fred was so nice and so helpful. His mannerisms and Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and g Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and got the car to me when i needed it. More
by CESSA10
Employees Worked With
Fred Evans
March 01, 2021
Will never go anywhere else. These guys know what they’re doing and offer the best price among all the VW dealerships. Thank you all. doing and offer the best price among all the VW dealerships. Thank you all. More
by MINAREZK
February 26, 2021
As usual, the service at Capistrano Volkswagen is the best of the best. Brad, Fred, and Jeff were all terrific. We trust these folks with our cars and our family. I can't give a higher recommendation tha best of the best. Brad, Fred, and Jeff were all terrific. We trust these folks with our cars and our family. I can't give a higher recommendation than that. More
by evstanton
