Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
609 Reviews of Capistrano Volkswagen - Service Center
Excellent fast service! Car looks great. I was in and out in a short time and the service advisor was very knowledgeable and kind. I will come again! in a short time and the service advisor was very knowledgeable and kind. I will come again! More
They fixed all issues with my car. I was able to have a loaner so I was able to continue working without having to stress out. It was a wonderful experience loaner so I was able to continue working without having to stress out. It was a wonderful experience More
Arlen provided excellent customer service. I like the video they provide of the service performed on my car and they make recommendations. Thank you Capo VW for the professional service! video they provide of the service performed on my car and they make recommendations. Thank you Capo VW for the professional service! More
Arlen always helps me make the correct service decisions with my 2017 VW GTi. I’m currently not working & need to still keep the VDub riding smoothly & He helped me make some crucial decisions with service with my 2017 VW GTi. I’m currently not working & need to still keep the VDub riding smoothly & He helped me make some crucial decisions with service that needs to be done now & service that can be done in the near future when I’m in a better posts financially. I really appreciated the honest service advice. My wife takes her Jetta to a competitor but I always take my VW to Arlen & Capo VW because of the honestly & great service department. I drive a little further just for the Honesty & Professionalism that I believe in @ Capo VW & Arlen in the service department. Also the Girls that help make the appointment are always pleasant & courteous in helping me make the appointment as well. Great Group of people down @ Capo VW More
I made my appointment. I got in and got out with the recommended service and it was simple and no hassle. I will continue to have my vehicle serviced at Capistrano Volkswagon. recommended service and it was simple and no hassle. I will continue to have my vehicle serviced at Capistrano Volkswagon. More
Reliable, clean, efficient, friendly, knowledgeable. Helpful and they were honest and quick in estimates and completion of the work. I have been going to Capo VW for years and years to come. Helpful and they were honest and quick in estimates and completion of the work. I have been going to Capo VW for years and years to come. More
Again great service from the guys at Capistrano. I really like the video that they send with the status of my car. I also appreciate that they offer a ride back to my job or home. like the video that they send with the status of my car. I also appreciate that they offer a ride back to my job or home. More
Always a great experience. Jeff was spot on and friendly. Car was done within promised time. I was notified when available. Service performed was great friendly. Car was done within promised time. I was notified when available. Service performed was great More
I had an issue with a recirc door motor failure and brought it in without a service appointment. Fred Evans took my Golf sport wagon in and had it fixed by the end of the day! I appreciate that conside brought it in without a service appointment. Fred Evans took my Golf sport wagon in and had it fixed by the end of the day! I appreciate that consideration and I have been a customer of Capistrano VW since 2016. All of the service guys I've worked with help me keep my 2016 Golf running like new and I will continue to be a customer of Capistrano VW. More
Great costumer service, quick responses to my questions and my car gets done really fast. They are awesome at making sure everything is taking care of before the estimated time. and my car gets done really fast. They are awesome at making sure everything is taking care of before the estimated time. More