Capistrano Volkswagen - Service Center

Amazing service. The technician video was fantastic. Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! More

In spite of living 2 miles from anonther VW dealer I still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. Also, Fred my service advisor is really on top of things and always has time for my questions. Thanks Fred More

Easy to set up appointment online. Love the tech video. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. More

Helpful, they want you to be satisfied with their service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service More

I always have great service everytime I come here. The work they do in my car is always exceptional. I will continue to come back. Great staff and service. work they do in my car is always exceptional. I will continue to come back. Great staff and service. More

Another great experience at Capo Vw. Brad in the service department never disappoints. They are always friendly and take care of our needs. I will continue to support them. department never disappoints. They are always friendly and take care of our needs. I will continue to support them. More

A great service experience very professional service department staff overall visit experience was good from arriving for check in service updates and final pick up highly recommended department staff overall visit experience was good from arriving for check in service updates and final pick up highly recommended More

For years our family has and will continue to purchase and service our VW cars at Capistrano Volkswagon. We do this because our family trusts them to continuously provide professional, friendly, efficient and service our VW cars at Capistrano Volkswagon. We do this because our family trusts them to continuously provide professional, friendly, efficient, honest and timely service. Thank you Capistrano VW...we have one less thing to worry about in our lives because of you consistent excellence! More

Oil change was too expensive compared to other VW dealers. Representative that helped me didn’t explain service provided or work performed. No sense of customer service or willing to help. I felt lik dealers. Representative that helped me didn’t explain service provided or work performed. No sense of customer service or willing to help. I felt like I was an inconvenience and taken advantage of with how expensive the oil change was. More

There were so many things wrong with my experience at Capo both times I have taken my car there, I was trying to put it into words that can fit into this box, but there were so many issues; from rude ser Capo both times I have taken my car there, I was trying to put it into words that can fit into this box, but there were so many issues; from rude service advisers to lack of communication to finding leftover screws in the cell phone charging area, that if management would like to know more about my experience, please feel free to reach out. More