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Capital Ford of Wilmington
Wilmington, NC
1,235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,235 Reviews of Capital Ford of Wilmington
Verified Customer
January 17, 2024
The service person was well knowledgeable and let me know around about the time it was finish the work the greeters was real great, and helping me get air in my tires around about the time it was finish the work the greeters was real great, and helping me get air in my tires More
by bigearl1966
Employees Worked With
Ryanne Lamkin
January 17, 2024
Caty was awesome. Only issue I had with the dealership is it took two weeks to get my car repaired and delivered back to me. Part of the issue was it was over the Chr Only issue I had with the dealership is it took two weeks to get my car repaired and delivered back to me. Part of the issue was it was over the Christmas holiday and I’m told they were short staffed so that certainly contributed to the delay. More
by MRPBM1
Employees Worked With
Caty Trouton
January 17, 2024
Great customer service. The vehicle had a problem that was just addressed six months ago and they actually fixed it and picked up and dropped off the vehicle to save us a tr The vehicle had a problem that was just addressed six months ago and they actually fixed it and picked up and dropped off the vehicle to save us a trip. More
by Srpearce71
Employees Worked With
Judith Baird
January 17, 2024
The Capital Ford Lincoln dealership is top notch. The folks there are always positive and help whenever needed. I’ve purchased both Ford Edge, Mercury , and Lincolns from there since 1990. The folks there are always positive and help whenever needed. I’ve purchased both Ford Edge, Mercury , and Lincolns from there since 1990. More
by GENIELANCASTER
Employees Worked With
JC Edwards, Robert George, Doug Barbour, Scott Beasley, Stephanie Coin, Joe Honeycutt
January 17, 2024
Don’t have car back yet. Car has been in for inspection before Christmas and has not passed yet. Have to keep taking it back. Very very inconvenient. Always buy fords and doe Car has been in for inspection before Christmas and has not passed yet. Have to keep taking it back. Very very inconvenient. Always buy fords and does family. Need help. More
by ANNTHIRY108
Employees Worked With
Kyle Shaw
January 17, 2024
Not satisfied with service. Had my tires swapped and they brought the truck around with flat tires. The. Come to find out they didn’t take the sensors out of my old tires and pu Had my tires swapped and they brought the truck around with flat tires. The. Come to find out they didn’t take the sensors out of my old tires and put in the new ones. I would have paid for it if I was asked but I was not. This is the same place I came and they rotated my tires a little over a year ago and they didn’t tighten the passenger side front and it fell off while I was driving. Took a long time to get it back and since I have had it back there is a safety issue that they wouldn’t fix jerking my truck whenever it hits a rut. More
by hartchad19
