Capital Toyota, Inc.

Specific Model Price Range Search I had a specific vesicle SIenna XLE at a certain price range that I was seeking. dealer found one close by. This dealer has provided excellent mainten I had a specific vesicle SIenna XLE at a certain price range that I was seeking. dealer found one close by. This dealer has provided excellent maintenance on previous Toyota and was reasonably close to my location More

Stress-free car purchase! Capital Toyota made buying a new vehicle a stress-free experience. Alfred Odister did a fantastic job as my sales representative. He spent hours edu Capital Toyota made buying a new vehicle a stress-free experience. Alfred Odister did a fantastic job as my sales representative. He spent hours educating me on the different vehicles I was considering and wanted me to feel confident in the decision I was making. I took a long while to think things through before making a decision and I was told to take my time...I never felt pressured. I give 5 star reviews to the Capital Toyota staff and will highly recommend them to anyone in the market for a new or used vehicle. More

New car purchase Capital Toyota staff were all very personable, friendly and willing to meet customer satisfaction. There was a large selection of vehices available fo Capital Toyota staff were all very personable, friendly and willing to meet customer satisfaction. There was a large selection of vehices available for selection and I was given the opportunity for a test drive up short notice. This was a stress free car buying experience! More

Better than expected Best experience I have ever had at a dealership. The staff is friendly, the facility is nice and the cars are immaculate. The experience I had with Ca Best experience I have ever had at a dealership. The staff is friendly, the facility is nice and the cars are immaculate. The experience I had with Capital Toyota was such a pleasant change from other dealerships in my area. More

We were only looking but drove home a new truck Richard Sherriff was very helpful in walking us through a sales presentation that made our purchase very easy. The dealership were all positive and wi Richard Sherriff was very helpful in walking us through a sales presentation that made our purchase very easy. The dealership were all positive and willing to assist us in every way. This purchase was made because of the personal service given. I will certainly buy my next vehicle this dealership and I will talk with Richard Sherriff when the time comes. More

Timeshare like high pressure sales pitch for extra insurance The whole thing started just fine. The salesman was very helpful. The problem came when I went in to talk to the finance guy. The last thing I expecte The whole thing started just fine. The salesman was very helpful. The problem came when I went in to talk to the finance guy. The last thing I expected was a high pressure sales pitch for extra Insurance. It took me quite a while to figure out what was going on. By the end of the pitch my head was spinning. I am still not sure exactly what I bought. I'm all grown up and will uphold my end of the deal but you guys should be ashamed of yourself for using such tactics.. Feel free to contact me for more information about this More

Wonderful Service After being turned off by many delalership's service departments, I was completely overwhelmed with Capital's service! They are honest, kind, and go a After being turned off by many delalership's service departments, I was completely overwhelmed with Capital's service! They are honest, kind, and go above and beyond to maintain a comfortable environment. I am now a Toyota for life owner! Thank you for all you do. More

Fair and Transparent Business Experience Mr. Sherriff and the sales Manager were both informative and polite. This has been the most pleasant car buy buying experience i've had at a dealersh Mr. Sherriff and the sales Manager were both informative and polite. This has been the most pleasant car buy buying experience i've had at a dealership. Mr. Sherriff made it very clear that his role is not just a salesman, but a single point of contact for anything and everything. In fact, he absolutely insisted that my wife and I save his number in our contact before we left with our new 4Runner. We discovered one small issue with the vehicle after bringing it home and the whole situation was taken care of flawlessly by Mr. Sherriff and Betsy in the service department. Aaron Haynes Ooltewah More

Easy to negotiate with and fair. The Sherriff was great to work with. He took the time to get to know us as people and not as just another paying customer. He was fair and gave us gre The Sherriff was great to work with. He took the time to get to know us as people and not as just another paying customer. He was fair and gave us great deal. He made everything as hassle free as possible. More

Great place to deal The salesman worked very hard to make sure I got what I wanted, priced and after the sale made sure I understood the car. He was busy with others beca The salesman worked very hard to make sure I got what I wanted, priced and after the sale made sure I understood the car. He was busy with others because there wasn't any one there to help and he took the time to take care of us both. More