Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

We truly appreciate your glowing feedback! 🌟 At Capital Toyota, providing 100% first-class service is our commitment to our valued customers, and we're thrilled to hear that we've consistently met your expectations. Reliability and transparency are key aspects of our service, and it's wonderful to know that you appreciate our dedication to delivering on our promises. Your loyalty means the world to us, and we're honored to have your trust and support. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service in the future. Your satisfaction is our priority!

Capital Toyota, Inc. responded

Thank you for sharing your experience with our great service and recognizing Debbie as a top-notch valet at Capital Toyota! 🌟 We appreciate your kind words, and we're delighted to hear that you'll be returning for service when your other car needs it. Your satisfaction is important to us, and we look forward to providing you with exceptional service once again. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we can't wait to serve you again!

Capital Toyota, Inc. responded

We're delighted to hear that you always feel welcome and appreciated at Capital Toyota, and that your car is well taken care of! 🌟 Your comfort and satisfaction are important to us, and we're committed to providing you with excellent service every time you visit. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service and support. Your loyalty means the world to us!

Capital Toyota, Inc. responded

We're delighted to hear that you love Toyota and that you've had such good, friendly service at Capital Toyota! 🌟 Your recommendation means a lot to us, and we appreciate your kind words. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Toyota and for choosing Capital Toyota. We look forward to continuing to provide you with top-notch service and support. Have a wonderful day!

Capital Toyota, Inc. responded

We're thrilled to hear that you've been receiving prompt service with excellent communication at Capital Toyota! 🌟 Our goal is to keep our customers informed and provide timely service, and we're delighted that you've been benefiting from our emails about upcoming service and maintenance specials. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service and support. Your satisfaction is important to us!

Capital Toyota, Inc. responded

Thank you for your kind words! 😊 We're pleased to hear that you had an on-time service appointment and that our service team provided you with informative and friendly service at Capital Toyota. Customer satisfaction is our top priority, and we appreciate your compliments for our service professionals. We will make sure to pass on your positive feedback to them. If you ever need any further information or assistance in the future, please don't hesitate to reach out. We're here to support you with all your automotive needs. Once again, thank you for choosing Capital Toyota, and we appreciate your feedback. We look forward to continuing to provide you with timely and friendly service in the future.

Capital Toyota, Inc. responded

Thank you for taking the time to provide your feedback. We're pleased to hear that you found our staff pleasant and courteous. It's important to us that our customers have a positive experience during their visits. We also appreciate your feedback regarding the cost of service. We understand that pricing can be a concern, and we continually strive to offer competitive and transparent pricing. We're glad to know that the service was explained in detail, including providing you with a hard copy. Clarity and transparency in service are important to us, and we will continue to work on ensuring our customers receive the information they need. If you have any further questions or concerns or would like to discuss your experience in more detail, please don't hesitate to reach out. We're here to serve you and address your needs. Thank you for choosing Capital Toyota, and we look forward to assisting you with all your automotive needs.

Capital Toyota, Inc. responded

Thank you for sharing your experience with us, and we're delighted to hear that Richard provided you with friendly service and even remembered you from your previous visit to Capital Toyota. Building personal connections with our customers is something we greatly value. We're pleased to know that you found our waiting room comfortable and enjoyed the great coffee while waiting for your car. Your comfort and satisfaction during your visit are important to us. It's fantastic to hear that your car is running smoothly, thanks to our dedicated mechanics. We take pride in ensuring that your vehicle receives top-notch care. If you ever need further assistance or have any questions in the future, please do not hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with excellent service.

Capital Toyota, Inc. responded

Thank you for sharing your experience with us, and we're delighted to hear that our team was courteous and reasonable. Providing courteous service and addressing your needs is a top priority for us. We're also pleased to know that your wait time was shorter than expected, and we were able to efficiently address your needs. Your time is valuable, and we aim to provide timely service to all our customers. If you ever have more feedback or require further assistance in the future, please don't hesitate to reach out. We're here to serve you and ensure your automotive needs are met. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with excellent service.

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that our team at Capital Toyota has consistently provided you with polite and helpful service, never being critical. Your comfort and satisfaction are our top priorities. We also appreciate your positive remarks about our efficient service and clean, spacious waiting area. Creating a pleasant environment for our customers is essential to us, and we're delighted that you've noticed and appreciated it. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We're here to make every visit to Capital Toyota a positive and enjoyable experience for you. Safe travels, and we look forward to serving you again soon!