Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

We're sorry to hear about your experience, and we apologize for any inconvenience. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We'll ensure that your concerns are addressed with the team to prevent such oversights in the future. Please reach out at 423-892-0661 and ask for our service manager.

Capital Toyota, Inc. responded

We're thrilled to hear that you had a great and fast service experience at Capital Toyota! 😄 It's wonderful to know that our team made your visit easy and pleasant. We appreciate your kind words about our cashier as well. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is our goal! 🚗💨😊

Capital Toyota, Inc. responded

We're thrilled to hear about your excellent experience with the 25k service for your Toyota Venza at Capital Toyota! 🌟 Our team takes pride in providing efficient and top-notch service to our valued customers. It's wonderful to know that the service was completed quickly and that you're pleased with the results. At Capital Toyota, we aim to make every visit a pleasant and stress-free experience, and your feedback reinforces our commitment to excellence. If you have any more service needs or questions in the future, please don't hesitate to reach out. We're here to assist you with all your automotive needs. Thank you for choosing Capital Toyota for your Toyota Venza's service, and we appreciate your kind words! 🚗💨

Capital Toyota, Inc. responded

We truly appreciate your glowing feedback! 🌟 At Capital Toyota, providing 100% first-class service is our commitment to our valued customers, and we're thrilled to hear that we've consistently met your expectations. Reliability and transparency are key aspects of our service, and it's wonderful to know that you appreciate our dedication to delivering on our promises. Your loyalty means the world to us, and we're honored to have your trust and support. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service in the future. Your satisfaction is our priority!

Capital Toyota, Inc. responded

Thank you for sharing your experience with our great service and recognizing Debbie as a top-notch valet at Capital Toyota! 🌟 We appreciate your kind words, and we're delighted to hear that you'll be returning for service when your other car needs it. Your satisfaction is important to us, and we look forward to providing you with exceptional service once again. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we can't wait to serve you again!

Capital Toyota, Inc. responded

We're delighted to hear that you always feel welcome and appreciated at Capital Toyota, and that your car is well taken care of! 🌟 Your comfort and satisfaction are important to us, and we're committed to providing you with excellent service every time you visit. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service and support. Your loyalty means the world to us!

Capital Toyota, Inc. responded

We're delighted to hear that you love Toyota and that you've had such good, friendly service at Capital Toyota! 🌟 Your recommendation means a lot to us, and we appreciate your kind words. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Toyota and for choosing Capital Toyota. We look forward to continuing to provide you with top-notch service and support. Have a wonderful day!

Capital Toyota, Inc. responded

We're thrilled to hear that you've been receiving prompt service with excellent communication at Capital Toyota! 🌟 Our goal is to keep our customers informed and provide timely service, and we're delighted that you've been benefiting from our emails about upcoming service and maintenance specials. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service and support. Your satisfaction is important to us!

Capital Toyota, Inc. responded

Thank you for your kind words! 😊 We're pleased to hear that you had an on-time service appointment and that our service team provided you with informative and friendly service at Capital Toyota. Customer satisfaction is our top priority, and we appreciate your compliments for our service professionals. We will make sure to pass on your positive feedback to them. If you ever need any further information or assistance in the future, please don't hesitate to reach out. We're here to support you with all your automotive needs. Once again, thank you for choosing Capital Toyota, and we appreciate your feedback. We look forward to continuing to provide you with timely and friendly service in the future.

Capital Toyota, Inc. responded

Thank you for taking the time to provide your feedback. We're pleased to hear that you found our staff pleasant and courteous. It's important to us that our customers have a positive experience during their visits. We also appreciate your feedback regarding the cost of service. We understand that pricing can be a concern, and we continually strive to offer competitive and transparent pricing. We're glad to know that the service was explained in detail, including providing you with a hard copy. Clarity and transparency in service are important to us, and we will continue to work on ensuring our customers receive the information they need. If you have any further questions or concerns or would like to discuss your experience in more detail, please don't hesitate to reach out. We're here to serve you and address your needs. Thank you for choosing Capital Toyota, and we look forward to assisting you with all your automotive needs.