Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us at Capital Toyota! We truly appreciate your kind words and your recognition of the value that comes with choosing our dealership for your maintenance needs. Your confidence in our knowledge, training, and the overall quality of service means a lot to us. We take pride in the level of expertise and care that we provide to our customers, and we're glad to hear that it's reflected in your experience. If you have any more feedback, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Capital Toyota for your maintenance needs, and we're committed to continuing to provide you with top-notch service in the future.

Capital Toyota, Inc. responded

Thank you for your kind words and for sharing your consistently positive experience with our service at Capital Toyota! We're absolutely thrilled to hear that you've consistently received excellent service and have had great experiences every time you've had your vehicle serviced. Customer satisfaction is our top priority, and we're honored to have earned your trust and positive feedback. If you ever have more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle service needs. Your continued support means a lot to us, and we're excited to continue providing you with top-notch service.

Capital Toyota, Inc. responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience during your first visit to Capital Toyota for service on your '23 4-Runner. Providing top-notch customer service is our priority, and we're thrilled that we could meet your expectations. Your satisfaction is important to us, and we're grateful for your kind words. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future and continuing to exceed your expectations!

Capital Toyota, Inc. responded

Thank you for the wonderful feedback! We're delighted to hear that you had a great service experience with us. At Capital Toyota, providing excellent service and a friendly atmosphere is what we aim for, and we're thrilled that we could meet your expectations. We understand the importance of efficient service, and we're glad to know that your work was done quickly. We truly appreciate your kind words and your decision to return for another service. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellence on your future visits!

Capital Toyota, Inc. responded

Thank you for your outstanding 5-star review! We appreciate your kind words and your continued trust in Capital Toyota for over 10 years. Providing top-notch service is our priority, and we're thrilled to know that we've consistently met your expectations. We take great pride in offering prompt, courteous, and professional service to our valued customers. Your satisfaction is of utmost importance to us, and we're delighted to hear that our team has been attentive to your needs throughout the years. Thank you for recommending us to others. We truly appreciate your support and look forward to continuing to serve you with the same level of excellence for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Capital Toyota as your trusted service provider.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We greatly appreciate your kind words about the great service you received and our friendly staff at Capital Toyota. We understand the value of excellent customer service, and we're delighted to hear that our staff provided you with a positive and friendly experience. We strive to create a welcoming and accommodating environment for all our customers. We're also thrilled to know that our valet service made a difference for you. Our aim is to provide convenient and time-saving solutions to enhance your experience with us. It's wonderful to hear that our valet service was appreciated and helped to save you time during your visit. Thank you again for choosing Capital Toyota and for your valuable feedback. We're here to assist you with any future automotive needs you may have, so please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same great service.

Capital Toyota, Inc. responded

Thank you for your feedback and for choosing Capital Toyota as your dealership. We greatly appreciate your kind words and are delighted to hear that you have consistently experienced a high level of customer service and professionalism from our team. At Capital Toyota, we strive to create a welcoming and respectful environment for all our customers. We believe in treating every individual with dignity and respect, and it's wonderful to hear that you have felt this during your interactions with us. Our service department is dedicated to providing exceptional service to ensure the optimal performance and longevity of your vehicle. We're glad to know that you have found our service team to be friendly and professional. They are committed to delivering a seamless and efficient experience, from routine maintenance to more extensive repairs. We value your trust in us and are committed to maintaining the high standards of customer service that you have come to expect from Capital Toyota. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We are always here to help. Once again, thank you for your kind words and for being a valued customer of Capital Toyota. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

Capital Toyota, Inc. responded

Thank you for your kind feedback! We're delighted to hear that you have consistently experienced courteous and timely service at Capital Toyota. Our team understands the importance of providing exceptional customer service and ensuring that your service experience is both pleasant and efficient. We're glad to know that we have met your expectations in terms of timeliness and professionalism. Maintaining a clean and comfortable waiting room area is also a priority for us. We want you to feel at ease while you wait for your vehicle, and we're pleased to hear that our spacious and clean waiting room has contributed to your overall satisfaction. Thank you for choosing Capital Toyota and for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at Capital Toyota. Our team takes great pride in delivering exceptional customer service and ensuring that our customers have a positive experience from start to finish. We're glad to know that our staff was knowledgeable, responsive, and respectful, providing you with the assistance you needed. Scheduling and convenience are important aspects of our service department, and we're delighted to hear that you found our scheduling process to be great. We understand the value of your time and strive to make the service experience as smooth and efficient as possible. Thank you for choosing Capital Toyota and for your kind words. We truly appreciate your business and the trust you have placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!