Capital Toyota, Inc. - Service Center

Chris Smith is the best! He has been my customer care rep for the past few years. Super knowledgeable and professional. We own 3 Toyota vehicles and trust him and the Toyota team with all our service issues! for the past few years. Super knowledgeable and professional. We own 3 Toyota vehicles and trust him and the Toyota team with all our service issues! More

Thanks to two of your service techniciansChris and Thanks to two of your service technicians Chris and Andrew if not for those two I wasn’t planning on returning after being a customer since 2004 Thanks to two of your service technicians Chris and Andrew if not for those two I wasn’t planning on returning after being a customer since 2004 More

The time it took was about average, worth the wait for the manufacturer dealership maintenance the manufacturer dealership maintenance More

Every time I come in it’s quick and reliable. The service rep is thorough rep is thorough More

Andrew went over and beyond in providing excellent customer service while my Highlander was in for maintenance. I appreciate the extra measures he took for me while dropping off and picking up my vehi customer service while my Highlander was in for maintenance. I appreciate the extra measures he took for me while dropping off and picking up my vehicle. More

I have been bring my car for service for about 7yrs; i love my camry; plan on buying another as i approach retirement age. love my camry; plan on buying another as i approach retirement age. More

It was a busy day at the dealership, and the service adviser arranged for me to be taken home and picked up when the work was finished. adviser arranged for me to be taken home and picked up when the work was finished. More

Fast service. My car was ready in the time frame that he stated when I brought it in stated when I brought it in More

I took my 2006 Toyota Tundra SR5, that I bought in January 2021, in for a recall in June. The recall was serviced very quick and proper. But I was told that I need to look into changing Timing Belts January 2021, in for a recall in June. The recall was serviced very quick and proper. But I was told that I need to look into changing Timing Belts as the 4.7L Tundra requires it every 100,000 miles. I was told there was no date stamp on the timing belt and that it was the original one. It was going to be over 1k for the Timing Belt Kit and Labor. I instead opted to buy the kit myself and install at home for over 200 dollars. As I’m taking off the timing belt, I’m looking at it and it’s got good tread on it. Turns out there’s a date stamp on it from June 2018. All the time, effort, and money could’ve been saved. I’m unable to returned the kit I purchased but I know need the tensioner that I pulled off to get the timing belt off. I’m not pleased with the outcome. More