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Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.7
494 Reviews

494 Reviews of Capital Toyota, Inc. - Service Center

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October 06, 2021

Have bought 3 cars there and been very pleased with them. They are very courteous and always accommodating. Will continue to use them in the future. More

by jerrymedlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review Jerry! We look forward to serving you in the future!

September 27, 2021

Very friendly and courteous. Took my car in for service on time and the wait was reasonable. More

by Jhooper263
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Stewart
Sep 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review!

September 23, 2021

Efficient, clean and very helpful. Explained service that was needed. Work was completed in a reasonable length of time. More

by LindaLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Capital Toyota, Inc. responded

Hi LindaLou and thank you for the 5-star review!

September 23, 2021

Prompt, professional and courteous service every time; very pleased with my 2020 Tacoma and with Capital Toyota. More

by Eayers99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McGuffee
Sep 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review and we are happy to serve you!

September 22, 2021

Servicing for our 4Runner has always been great here. Pleasant waiting area and staff is always great. More

by jf8893bf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whitaker
Sep 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review!

September 19, 2021

Always someone to help answer questions and explain what’s going on with you vehicle. More

by Rlkent64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

September 18, 2021

The people who work there are very helpful and friendly. I got a good deal. More

by Bnbholt
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

September 01, 2021

Wait time for regular service was longer than expected but overall service was good. Service seemed overwhelmed. Service provided was good and will be back. More

by Jcsimspe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Capital Toyota, Inc. responded

Thank you for the feedback and we will take a look at our processes to ensure a better visit moving forward!

August 21, 2021

They were very friendly, quick and efficient with scheduling and service and I waited for my car. They have offered valet service for warranty work which is very helpful More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace
Aug 28, 2021 -

Capital Toyota, Inc. responded

Hi Amy and thank you for the 5-star review!

August 14, 2021

Great people they know how to make people feel welcome. I have no more comments at this time More

by suehart439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None of these, Andrew Whitaker
Aug 18, 2021 -

Capital Toyota, Inc. responded

Hi Sue and thank you for the great review!

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