Capital Toyota, Inc. - Service Center

Excellent purchase and service experience! Took my 2018 4Runner to the Service Dept to have runner boards mounted...Alfred Odister, my salesman, who has just been incredible, took care of arran Took my 2018 4Runner to the Service Dept to have runner boards mounted...Alfred Odister, my salesman, who has just been incredible, took care of arranging my service and appt. I need to mention, I work with several Toyota owners who have also purchased their Toyota from Capital...and all have been extremely pleased...My Director and her family have owned 7 ! I've worked with her for the last 20 years and Toyota is all I've seen her drive. So my first experience with their Service Dept was absolutely excellent! They are so nice, professional, efficient, and provide such good customer service. Super nice and comfortable waiting area as well. Anyway, all the rave reviews are proving true! I'm thinking my 4Runner will be the best purchase my family has made. It's nice to have such confidence in both our vehicle and the future care of it. More

Great Service Called and scheduled my service for the next day. Dropped my car off and got it back by noon. All work was done satisfactory and Richard was extreme Called and scheduled my service for the next day. Dropped my car off and got it back by noon. All work was done satisfactory and Richard was extremely helpful. I would highly recommend Capital Toyota Service Department. More

Great service! Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go Set-up appointment by phone. Same day service. Service Department folks were friendly, ready; and helpful. Car was service promptly and ready to go in less than 1 hour. Highly recommend Capital Toyota as the place to buy and have serviced your car. Great set of folks! More

Quick oil change My Avalon is ten years old this year. It is a well-taken-care-of car and I am happy with it’s performance over the years. I always take it to Calipol My Avalon is ten years old this year. It is a well-taken-care-of car and I am happy with it’s performance over the years. I always take it to Calipol Toyota when it needs something. The service is usually quick and all of the personnel with whom I come in contact are personable and helpful. When I go to get the car, I don’t have to wait all day for someone to get it. I am retired and do not plan to buy a new car soon. I will continue to trust Capitol Toyota. More

Efficient and friendly We were there for our 2016 RAV4 25,000 checkup.Mr. Smith was very nice and friendly.We were in and out in a short time.Very pleasant experience! We were there for our 2016 RAV4 25,000 checkup.Mr. Smith was very nice and friendly.We were in and out in a short time.Very pleasant experience! More

Ralph Paty loves his Lexus friends like family Ralph Paty is like family to me. He has been selling me my Lexus for the past 25-30 years. He is a "Prince" of a fellow. The sales and service teams Ralph Paty is like family to me. He has been selling me my Lexus for the past 25-30 years. He is a "Prince" of a fellow. The sales and service teams at Capital Lexus are a family and they treat you like family. They love what they do and it shows. They are always there for you and go the extra mile to guarantee your satisfaction. I am a widow and recently my car was in an accident and the rear had major damage. After the repair work was finished, I asked Ralph to inspect the workmanship for any flaws and he was right there for me. It is wonderful to have people like Ralph Paty who you can trust and rely upon to help maintain the care and service of your car. I am very grateful and thankful for his expertise. If you are looking for a Lexus, please go and see Ralph Paty and join the "Lexus Family". More

Excellent Service Department The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfor The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfortable during their wait time. World recommend to anyone needing service or repair. More

Service department lacking Have been there several times for various service...other than replacing and balancing tires...they are severely lacking in quality work and understan Have been there several times for various service...other than replacing and balancing tires...they are severely lacking in quality work and understanding. Also if you do a survey by them, be ready to be berated. More

Just a BIG THANK YOU This review is long over due. I believe in giving floweres where flowers are due. And Besty Gammon you deserve the biggest and brightest of them all This review is long over due. I believe in giving floweres where flowers are due. And Besty Gammon you deserve the biggest and brightest of them all. You are so friendly, caring, and very genuine and unique. Thank you for helping me everytime needed it. From the first time I meet you and that has been awhile, you've always been so reassuring and caring and settled my nerves quite a few times. That kind of help is so hard to find and you a gem. So thank you a hundred times more. 2015 Venza More

Repeat customer My experience of new car and SUV purchases have been enjoyable with no complaints. The service has always been thorough and the staff has always been My experience of new car and SUV purchases have been enjoyable with no complaints. The service has always been thorough and the staff has always been cordial. More