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Capitol Toyota

Salem, OR

2.9
175 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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175 Reviews of Capitol Toyota

January 23, 2019

Always willing to help and listen I appreciate the staff's willingness to help and listen. That isn't always true at other dealerships and I feel fortunate they are conveniently locate More

by Mrfong1166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chi Nguyen
Jan 23, 2019 -

Capitol Toyota responded

Thank you for the review! We appreciate you as a customer and hope to see you again soon!

January 18, 2019

My way on the parkeay What a fantastic car buying experience! Treated like family from start to finish. Adam Smith was excellent, a true sales professional with perfect bl More

by DCoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smith, David Williams, Paul Mossbrucker, Carlos in Finance, Bob Meyers, Arthur Lyter, Dan Levenhagen
Jan 20, 2019 -

Capitol Toyota responded

Thanks for the wonderful review of our dealership. We're excited to know that Adam and our team worked hard to make the car-buying process an excellent experience for you. Come back and see us again soon!

January 14, 2019

Disabled veteran cheated by Capitol Toyota Capital Toyota screwed me again! Asked me to wait for their response until Monday. There response was " we at capital Toyota are disassociating our More

by Errett,Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Maldonado
January 03, 2019

Adam Smith was amazing! Sales rep Adam Smith was professional, knowledgeable, courteous, and followed through on every request. He greatly simplified an out of town transact More

by br1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Jan 03, 2019 -

Capitol Toyota responded

We appreciate your wonderful review of our dealership! We are happy to know that Adam did such a fantastic job helping you when you were here! Please come back again soon.

December 02, 2018

He helped me get a new car for the family. Jeff helped me and we negotiated a reasonable price on a car, I would recommend him to anyone interested in buying a car for the family. More

by Victor69420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff smith
Dec 03, 2018 -

Capitol Toyota responded

Thank you very much Victor for the purchase and kind review for Capitol and Jeff S. He is a good man! Please be sure to let him know if you should ever need anything at all.. Happy Holidays from all of us at Capitol Toyota..

November 20, 2018

They took good care of us! Great experience! Cargurus called us and an appointment was made after we saw the car online. The whole process from our contact with the GM to the car saleman to the f More

by Doxy momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron the GM, Gavin the sales person and Jona the finance guy
Nov 21, 2018 -

Capitol Toyota responded

Hi there, thank you so much for the great review! We are so pleased to hear you received fast and efficient service from our team! It was truly a pleasure working with you. We hope to see you again!

November 08, 2018

Outstanding! My husband and I were in the market for a new car. Our first stop was a visit to Capitol Toyota to look around and zero in on which model was for u More

by SJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee, Victor, Sam and Nate
Nov 08, 2018 -

Capitol Toyota responded

Thank you so much for the great review SJ.. Congratulations on your new Toyota! Please be sure to let anyone of us know if you ever need a thing.. Our door is always open to you! Have a great day and enjoy your new Toyota from Capitol!

October 21, 2018

Very Pleasant and Knowledgeable Sales Associate Jeff Smith was very pleasant, knowledgeable and not pushy. I give him an A++. I purchased the right pickup for me at the right price a More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith and Nate Nikhlin
Oct 22, 2018 -

Capitol Toyota responded

Hi Ed, we appreciate your feedback! It's great to know that you enjoyed working with Jeff. We were happy to help you find the right vehicle for your needs. We hope that you will come back for your future vehicle needs.

September 20, 2018

Service Do NOT go to this dealership. They of course are nice to your face but right when you leave the lot they do not care about their customers. I bought a More

by Cecilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple Staff
Oct 04, 2018 -

Capitol Toyota responded

Cecilia, Thank you for bringing this situation to my attention. I take your feedback seriously and would like to speak with you further to learn more about your experience. At your earliest convenience, please reach out to me. Sincerely, Charley Engelfried cengelfried@capitolauto.com

July 27, 2018

We were treated fantasic From our Salesman Victor to the finance help with Nate it was a great experience. I will recommend and return to purchase in the future Thanks Nikit More

by Niki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor . Matt and Nate
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