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Capitol Toyota

Salem, OR

2.9
175 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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175 Reviews of Capitol Toyota

February 21, 2019

Best experience I worked with Jason in service today and I have never been more impressed. I have had less than perfect experiences at other Toyota dealerships and ap More

by Maybe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 22, 2019 -

Capitol Toyota responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that Jason in the Service Department was helpful and that he provided you with great customer service. We truly apprecaite your kind words and we look forward to your future visits.

February 20, 2019

Thank you lee Torres Lee Torres was super nice and helpful. He wasn’t greasy like most of the salesmen I’ve incountered just honest and by the books! thanks again. More

by Colestyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Torres
Feb 20, 2019 -

Capitol Toyota responded

You're so very much welcome! Thank you for being a great customer. We appreciate your review very much.

February 18, 2019

So helpful! Had a great experience of buying my first new car. Everyone was so helpful and understanding of my budget and they were able to help me find the perfe More

by Megan Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Minihan
Feb 18, 2019 -

Capitol Toyota responded

Megan, thank you for taking the time to leave us a positive review and rating! We are happy to know that you had a great first car-buying experience and that our staff was helpful, understanding, and they were able to find the perfect car for you. It is great that Kristina was especially amazing and we appreciate you recommending us. We hope to see you again soon!

February 15, 2019

Prompt, courteous and professional. The service team communicated well, delivered as agreed and got me to work on time as wel I would highly recommend. Thank you for the good experience. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Matt Casebeer
Feb 16, 2019 -

Capitol Toyota responded

Thank you for the five-star review! It's great to know that our service team took excellent care of you. Please let us know if there is anything else we can do for you.

February 14, 2019

Ismail Anderson Ismail was great and made the whole process smooth. I went into this process dreading the stress and "pressure" to complete the deal and that was not More

by review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismail Anderson and Christine (in Finance)
Feb 14, 2019 -

Capitol Toyota responded

Hello, Thank you for taking the time to leave the feedback in regards to our team's performance. Making sure that our guests enjoy a comfortable and efficient experience while visiting is a primary goal for us. We look forward to any future visits. Have a great day.

February 12, 2019

Purchase Awesome, friendly service , trying to acomódate in every way possible . Lengthy process but worth it. They make sure the car is clean as can be . More

by Evelyn19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Armstrong Jonathan myrie
Feb 13, 2019 -

Capitol Toyota responded

Thank you for the positive review! Our team was happy to assist you. We hope to serve you again in the future.

February 09, 2019

Work fully explained and completed with care. I am the second owner of a vehicle originally purchased from Capitol Toyota. The first owner had all services done there and it was easy to step into More

by granny car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chi Nguyen
Feb 10, 2019 -

Capitol Toyota responded

Hello, Thank you for sharing excellent feedback about your recent service experience. We look forward to your next visit!

February 06, 2019

Good job Phil! Good job! Great first experience Phil was friendly very helpful and service was quick and thorough. Loved having my car washed. Grandkids loved the tv More

by My first visit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Feb 07, 2019 -

Capitol Toyota responded

Thank you for the positive feedback! We are happy to know that you had a great experience with us and that Phil was friendly and helpful. It is great that the service was quick and thorough and we glad to know that you and your grandkids had a good visit. We hope to see you again!

January 31, 2019

Outstanding Service experience Service done ahead of promised time, friendly professional people, very clean car waiting for me They handled a lot of people very efficiently Use o More

by Nikita100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Lyter, Nate McCall
Jan 31, 2019 -

Capitol Toyota responded

Nikita, we're glad to know your Service experience was an exceptional one with us and that you enjoyed the text feature. Come back and see us anytime you need us!

January 29, 2019

Friendly staff. Nice and professional, recommend keeping all service paperwork you have done, because sometimes things come up and services get recommended when you m More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many in general from service. None listed. Mac is always exceptional.
Jan 29, 2019 -

Capitol Toyota responded

Hi Lisa, thank you so much for sharing your great feedback with us! We are thrilled to know you received excellent service from our team. Let us know if there is anything else we can help you with.

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